Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: No sound after new videocard installation.

12 May 2012   #11
CocoBanana

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by event3horizon View Post
Ok here's what to do:

Uninstall the video drivers from add/remove programs
then Uninstall the sound drivers and reboot.

Then, install the nvidia video drivers (latest), CUSTOM.. and disable the HDMI audio driver. It should give you an option to disable it. Keep everything else checked and install the drivers.

After that, install your sound drivers and test.

If you don't know where to toggle onboard audio in the BIOS, this may work as an alternate.
I have tried doing this, but unfortunately it didn't work. I didn't see an HDMI option while installing my Nvidia drivers, I've read some threads on other forums, and found out I should try disable the HD audio driver (Nvidia). So I did, I reboot my computer and installed the realtek drivers. Rebooted again, all I get is 4 notifications with "found new hardware" and I have 4 "Audio Device on High Definition Audio Bus" with yellow question marks by them in device manager.


My System SpecsSystem Spec
.
12 May 2012   #12
event3horizon

Windows 7 Pro 64 bit SP1
 
 

It was a guess whether your nvidia drivers had the HDMI option or not because I only have experience with the AMD drivers and I know they have that option.

The only other thing I can tell you is to search your BIOS carefully. It's tough to troubleshoot these things If I can't get my hands on it. It involves some trial and error. But I certainly know that it is the video card's hdmi ports taking over the sound.
My System SpecsSystem Spec
12 May 2012   #13
CocoBanana

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by event3horizon View Post
It was a guess whether your nvidia drivers had the HDMI option or not because I only have experience with the AMD drivers and I know they have that option.

The only other thing I can tell you is to search your BIOS carefully. It's tough to troubleshoot these things If I can't get my hands on it. It involves some trial and error. But I certainly know that it is the video card's hdmi ports taking over the sound.
I tried looking in my BIOS for things. I went in Intergrated Perihaps (or something like that) and chose onboard devices. My memory (or something) was set to SHADOW, USB mouse support was set to disabled ( I think). There was Realtek AC97, it was set to auto (I only had the auto and disabled option aviable) There was also somesort of Nvidia LAN device (which also had auto and disabled option). There was also an Nvidia LAN MAC device which was disabled. I'll try to get some shots of the screen, hope you can help me out.
My System SpecsSystem Spec
.

12 May 2012   #14
event3horizon

Windows 7 Pro 64 bit SP1
 
 

Ok so for the real tek AC97 there is only 2 options? Can you set it to disabled, save the settings and restart. See if that makes any change. Then turn it back on.
My System SpecsSystem Spec
12 May 2012   #15
event3horizon

Windows 7 Pro 64 bit SP1
 
 

also can you get to this and disable hdmi audio?

My System SpecsSystem Spec
13 May 2012   #16
CocoBanana

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by event3horizon View Post
also can you get to this and disable hdmi audio?

I stated in the begginging of the thread that I'm an XP user, but whenever I go to sound and audio devices it doesn't detect any audio device.
I also tried disabling and then setting realtek ac97 back to auto, there were no changes. I examined BIOS for a bit. I've seen MIDI Audio (or something like that) being disabled, does that have to do with anything?
My System SpecsSystem Spec
13 May 2012   #17
event3horizon

Windows 7 Pro 64 bit SP1
 
 

oops I forgot you have XP. In any case, MIDI should not make a difference here. Would it be difficult for you to remove your graphics card and all traces of drivers and use onboard video to see if the sound comes back? If it does, then try installing it back in and reinstalling the drivers.

Sorry we cannot find a quick fix.
My System SpecsSystem Spec
13 May 2012   #18
CocoBanana

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by event3horizon View Post
oops I forgot you have XP. In any case, MIDI should not make a difference here. Would it be difficult for you to remove your graphics card and all traces of drivers and use onboard video to see if the sound comes back? If it does, then try installing it back in and reinstalling the drivers.

Sorry we cannot find a quick fix.
Do you mean remove all the drivers and then physically remove my graphics card?
My System SpecsSystem Spec
13 May 2012   #19
event3horizon

Windows 7 Pro 64 bit SP1
 
 

Quote   Quote: Originally Posted by CocoBanana View Post
Quote   Quote: Originally Posted by event3horizon View Post
oops I forgot you have XP. In any case, MIDI should not make a difference here. Would it be difficult for you to remove your graphics card and all traces of drivers and use onboard video to see if the sound comes back? If it does, then try installing it back in and reinstalling the drivers.

Sorry we cannot find a quick fix.
Do you mean remove all the drivers and then physically remove my graphics card?
yes
My System SpecsSystem Spec
13 May 2012   #20
CocoBanana

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by event3horizon View Post
Quote   Quote: Originally Posted by CocoBanana View Post
Quote   Quote: Originally Posted by event3horizon View Post
oops I forgot you have XP. In any case, MIDI should not make a difference here. Would it be difficult for you to remove your graphics card and all traces of drivers and use onboard video to see if the sound comes back? If it does, then try installing it back in and reinstalling the drivers.

Sorry we cannot find a quick fix.
Do you mean remove all the drivers and then physically remove my graphics card?
yes
How would that work? I'd have no graphics card in my computer.
My System SpecsSystem Spec
Reply

 No sound after new videocard installation.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can I remote into a computer without a videocard?
Kind of a tricky situation... I'm trying to help my friend who's video card went out on his Vista machine. His computer is old and he would like to buy a new one rather than buying a video card replacement, but without video he cant backup his files. So here is my question, is possible for me...
Network & Sharing
BSOD - Videocard ! Maybe !
Is Windows 7 . . . - x86 (32-bit) or x64 ?x64 - the original installed OS on the system?yes - an OEM or full retail version? OEM This setup is an original by microsoft network for student ! - OEM = came pre-installed on system N - Full Retail = you purchased it from retailer N - What is...
BSOD Help and Support
BSOD since getting new videocard
I upgraded my video card to a GTX 550 ti around the end of November, and got a blue screen every few weeks. I have been dealing with it, but as of late, it has been happening more and more frequently. It has happened twice today, and I'm just tired of this now. It happens most often while I'm...
BSOD Help and Support
VideoCard crashing(less 1 month old)
Hello it's been a little while since I was here last... Never thought I'd have another issue so soon actually... My video(s) card is a: SAPPHIRE Vapor-X 100283VX-2L Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card w/ Eyefinity ...
Graphic Cards
A videocard with a built in NIC? Yup...
Pretty cool. PowerColor Shows Off Custom Video Cards At Computex 2010 - PowerColor Shows Innovation At Computex 2010 - Legit Reviews
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App