| Windows 7: No sound after new videocard installation. |
08 May 2012
|
#1 | | Windows XP Service Pack 3 x32 |
No sound after new videocard installation. Hello! I am a new member and I have registered here just because I require computer support. Forgive me if I am an XP user and joined an Windows 7 forum. But I hope you can help me out here.
First of all my computer specs:
AMD Athlon 63 Processor 3500+ at 2.2Ghz (single-core)
1GB of RAM
A 2GB Nvidia GeForce GT430 videocard.
My OS is Windows XP Professional version 2002 Service Pack 3.
My problem is:
First off, my computer is very old (I got it around 2005). It used to have a Ati Radeon x800Series videocard, but I had powers with my fan in the powersource so I had it sent to the IT's. I found out that apparently my videocard was malfunctioning too, so I had it changed to a 2GB Nvidia GeForce GT430.
Before any of this happened, I had perfectly working sound on my computer. So moving on to the problem, I got my computer, but there was NO SOUND. I tried to do what I'd always do, that is update the drivers. I tried updating the drivers, get the newest ones avaiable. That sadly didn't work. I checked out on forums that my BIOS might have a problem. So I went into BIOS, went into intergratted something (I can't remember exactly). There were onboard devices. There was the Realtek AC 97 (I think) , somesort of Nvidia Lan and Nvidia MAC Lan. My realtek and the Nvidia device was set to auto, the forums I were on said it should be set to enabled, I did not have an option like that. Some people told me to go to some system manager ( I can't remember exactly) Basically, there you could find the Windows Audio options, I was told to enabled it, it was enabled already. I tried reinstalling windows, nothing would work. Oh and by the way when I go to Control Panel> Sounds and Media devices, it says I have no audio device. I have went to Run>Dxdiag it said "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
" I hope everyone can help me out here. | My System Specs |
| System Manufacturer/Model Number NVIDIA OS Windows XP Service Pack 3 x32 CPU AMD Athlon 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Motherboard Phoenix - Award WorkstationBIOS v6.00PG Memory 1GB RAM Graphics Card Nvidia GeForce GT430 (2GB DDR3) Monitor(s) Displays Samsung SyncMaster 173Plus LCD Display Monitor Screen Resolution 1280x1024 Keyboard Logitech UltraX Media Keyboard Mouse Logitech G5 Laser Gaming Mouse |
08 May 2012
|
#2 | | Windows 7 Professional x64 Service Pack 1 USA |

Quote: Originally Posted by CocoBanana Hello! I am a new member and I have registered here just because I require computer support. Forgive me if I am an XP user and joined an Windows 7 forum. But I hope you can help me out here.
First of all my computer specs:
AMD Athlon 63 Processor 3500+ at 2.2Ghz (single-core)
1GB of RAM
A 2GB Nvidia GeForce GT430 videocard.
My OS is Windows XP Professional version 2002 Service Pack 3.
My problem is:
First off, my computer is very old (I got it around 2005). It used to have a Ati Radeon x800Series videocard, but I had powers with my fan in the powersource so I had it sent to the IT's. I found out that apparently my videocard was malfunctioning too, so I had it changed to a 2GB Nvidia GeForce GT430.
Before any of this happened, I had perfectly working sound on my computer. So moving on to the problem, I got my computer, but there was NO SOUND. I tried to do what I'd always do, that is update the drivers. I tried updating the drivers, get the newest ones avaiable. That sadly didn't work. I checked out on forums that my BIOS might have a problem. So I went into BIOS, went into intergratted something (I can't remember exactly). There were onboard devices. There was the Realtek AC 97 (I think) , somesort of Nvidia Lan and Nvidia MAC Lan. My realtek and the Nvidia device was set to auto, the forums I were on said it should be set to enabled, I did not have an option like that. Some people told me to go to some system manager ( I can't remember exactly) Basically, there you could find the Windows Audio options, I was told to enabled it, it was enabled already. I tried reinstalling windows, nothing would work. Oh and by the way when I go to Control Panel> Sounds and Media devices, it says I have no audio device. I have went to Run>Dxdiag it said "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
" I hope everyone can help me out here.  Go to start and type: Device Manager and press enter. Double click on the sound, viseo and game controllers section and post a screenshot of it using Snipping Tool: How to Use the Snipping Tool in Vista - Vista Forums | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number HP Pavilion P7-1010 OS Windows 7 Professional x64 Service Pack 1 CPU AMD Athlon X4 645 Motherboard Foxxcon N-Alvorix RS880 Memory 6GB DDR3 1066 Graphics Card Sapphire Radeon HD 5670 512MB Sound Card Realtek Integrated Audio Monitor(s) Displays HP 2011x Screen Resolution 1600x900 Keyboard HP OEM- Made by Chicony Mouse HP OEM- Made by Logitech PSU Seasonic S12 II Bronze 380 Watt Case HP OEM Cooling Coolermaster Heatsink, AVC Case Fan Hard Drives 1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM Internet Speed 20MBit Down/4 Up Antivirus Microsoft Security Essentials Browser Internet Explorer 9 |
09 May 2012
|
#3 | | Windows XP Service Pack 3 x32 |
I am an XP user by the way, here's the screenshot. http://**************/image/ys3isoyk7/
Last edited by CocoBanana; 09 May 2012 at 07:49 AM..
| My System Specs | | System Manufacturer/Model Number NVIDIA OS Windows XP Service Pack 3 x32 CPU AMD Athlon 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Motherboard Phoenix - Award WorkstationBIOS v6.00PG Memory 1GB RAM Graphics Card Nvidia GeForce GT430 (2GB DDR3) Monitor(s) Displays Samsung SyncMaster 173Plus LCD Display Monitor Screen Resolution 1280x1024 Keyboard Logitech UltraX Media Keyboard Mouse Logitech G5 Laser Gaming Mouse |
10 May 2012
|
#4 | | Windows XP Service Pack 3 x32 |

Quote: Originally Posted by windude99 
Quote: Originally Posted by CocoBanana Hello! I am a new member and I have registered here just because I require computer support. Forgive me if I am an XP user and joined an Windows 7 forum. But I hope you can help me out here.
First of all my computer specs:
AMD Athlon 63 Processor 3500+ at 2.2Ghz (single-core)
1GB of RAM
A 2GB Nvidia GeForce GT430 videocard.
My OS is Windows XP Professional version 2002 Service Pack 3.
My problem is:
First off, my computer is very old (I got it around 2005). It used to have a Ati Radeon x800Series videocard, but I had powers with my fan in the powersource so I had it sent to the IT's. I found out that apparently my videocard was malfunctioning too, so I had it changed to a 2GB Nvidia GeForce GT430.
Before any of this happened, I had perfectly working sound on my computer. So moving on to the problem, I got my computer, but there was NO SOUND. I tried to do what I'd always do, that is update the drivers. I tried updating the drivers, get the newest ones avaiable. That sadly didn't work. I checked out on forums that my BIOS might have a problem. So I went into BIOS, went into intergratted something (I can't remember exactly). There were onboard devices. There was the Realtek AC 97 (I think) , somesort of Nvidia Lan and Nvidia MAC Lan. My realtek and the Nvidia device was set to auto, the forums I were on said it should be set to enabled, I did not have an option like that. Some people told me to go to some system manager ( I can't remember exactly) Basically, there you could find the Windows Audio options, I was told to enabled it, it was enabled already. I tried reinstalling windows, nothing would work. Oh and by the way when I go to Control Panel> Sounds and Media devices, it says I have no audio device. I have went to Run>Dxdiag it said "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
" I hope everyone can help me out here.  Go to start and type: Device Manager and press enter. Double click on the sound, viseo and game controllers section and post a screenshot of it using Snipping Tool: How to Use the Snipping Tool in Vista - Vista Forums I am an XP user by the way, here's the screenshot. View image: Computerproblem | My System Specs | | System Manufacturer/Model Number NVIDIA OS Windows XP Service Pack 3 x32 CPU AMD Athlon 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Motherboard Phoenix - Award WorkstationBIOS v6.00PG Memory 1GB RAM Graphics Card Nvidia GeForce GT430 (2GB DDR3) Monitor(s) Displays Samsung SyncMaster 173Plus LCD Display Monitor Screen Resolution 1280x1024 Keyboard Logitech UltraX Media Keyboard Mouse Logitech G5 Laser Gaming Mouse |
11 May 2012
|
#5 | | Windows 7 Ultimate Abertillery |
Its sounds like there's either a problem with your sound card or in the bios. You could try unplugging your pc and takin the cmos battery out for a few mins as this should reset your bios to default settings then try your sound again and see if its working | My System Specs | | System Manufacturer/Model Number Dell OS Windows 7 Ultimate CPU P4 2.8 Memory 1gb Graphics Card Gigabyte Geforce 6600 Screen Resolution 1280x1040 PSU 500w Hard Drives 160gb |
11 May 2012
|
#6 | | Windows XP Service Pack 3 x32 |

Quote: Originally Posted by andrewtjb Its sounds like there's either a problem with your sound card or in the bios. You could try unplugging your pc and takin the cmos battery out for a few mins as this should reset your bios to default settings then try your sound again and see if its working What is exactly the CMOS Battery? Is it the power source with the fan? | My System Specs | | System Manufacturer/Model Number NVIDIA OS Windows XP Service Pack 3 x32 CPU AMD Athlon 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Motherboard Phoenix - Award WorkstationBIOS v6.00PG Memory 1GB RAM Graphics Card Nvidia GeForce GT430 (2GB DDR3) Monitor(s) Displays Samsung SyncMaster 173Plus LCD Display Monitor Screen Resolution 1280x1024 Keyboard Logitech UltraX Media Keyboard Mouse Logitech G5 Laser Gaming Mouse |
11 May 2012
|
#7 | | Windows XP Service Pack 3 x32 |

Quote: Originally Posted by CocoBanana 
Quote: Originally Posted by andrewtjb Its sounds like there's either a problem with your sound card or in the bios. You could try unplugging your pc and takin the cmos battery out for a few mins as this should reset your bios to default settings then try your sound again and see if its working What is exactly the CMOS Battery? Is it the power source with the fan? Nevermind! I have removed the battery for a few minutes, then put my computer back together (The battery was really close to the videocard slot, so I had to take it out to remove the battery). Unfortunately nothing worked, I still have no sound | My System Specs | | System Manufacturer/Model Number NVIDIA OS Windows XP Service Pack 3 x32 CPU AMD Athlon 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Motherboard Phoenix - Award WorkstationBIOS v6.00PG Memory 1GB RAM Graphics Card Nvidia GeForce GT430 (2GB DDR3) Monitor(s) Displays Samsung SyncMaster 173Plus LCD Display Monitor Screen Resolution 1280x1024 Keyboard Logitech UltraX Media Keyboard Mouse Logitech G5 Laser Gaming Mouse |
11 May 2012
|
#8 | | Windows 7 Home Premium 64 bit FL |
Do you have headphone ports? do headphones work? line out?
do you have a special control panel for the sound or some special sound software at the bottom right hand corner where the clock is? If you do many of them have a "test" feature.
By the way, does your video card have an HDMI port? If it does, it probably automatically disabled your on board audio. The only way to check is BIOS, but I know you've done that already. Check windows sound control panel to see if you can disable HDMI audio device. | My System Specs | | Computer type PC/Desktop OS Windows 7 Home Premium 64 bit CPU Intel Core i7 950 Quad OC'ed to 3.6 GHZ Motherboard ASRock X58 Memory 12GB DDR 3 Graphics Card Radeon HD 5870 1GB Sound Card Onboard Monitor(s) Displays 23" Acer HD Screen Resolution 1920x1080 PSU 700W Case Coolermaster Hard Drives 1TB WD Blue |
11 May 2012
|
#9 | | Windows XP Service Pack 3 x32 |

Quote: Originally Posted by event3horizon Do you have headphone ports? do headphones work? line out?
do you have a special control panel for the sound or some special sound software at the bottom right hand corner where the clock is? If you do many of them have a "test" feature.
By the way, does your video card have an HDMI port? If it does, it probably automatically disabled your on board audio. The only way to check is BIOS, but I know you've done that already. Check windows sound control panel to see if you can disable HDMI audio device. My videocard has an HDMI port, I don't have no sound controller near my clock. I also installed realtek HD audio, but it won't show as installed. And I have NO idea how to disable the HDMI port.. | My System Specs | | System Manufacturer/Model Number NVIDIA OS Windows XP Service Pack 3 x32 CPU AMD Athlon 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Motherboard Phoenix - Award WorkstationBIOS v6.00PG Memory 1GB RAM Graphics Card Nvidia GeForce GT430 (2GB DDR3) Monitor(s) Displays Samsung SyncMaster 173Plus LCD Display Monitor Screen Resolution 1280x1024 Keyboard Logitech UltraX Media Keyboard Mouse Logitech G5 Laser Gaming Mouse |
11 May 2012
|
#10 | | Windows 7 Home Premium 64 bit FL |
Ok here's what to do:
Uninstall the video drivers from add/remove programs
then Uninstall the sound drivers and reboot.
Then, install the nvidia video drivers (latest), CUSTOM.. and disable the HDMI audio driver. It should give you an option to disable it. Keep everything else checked and install the drivers.
After that, install your sound drivers and test.
If you don't know where to toggle onboard audio in the BIOS, this may work as an alternate. | My System Specs | | Computer type PC/Desktop OS Windows 7 Home Premium 64 bit CPU Intel Core i7 950 Quad OC'ed to 3.6 GHZ Motherboard ASRock X58 Memory 12GB DDR 3 Graphics Card Radeon HD 5870 1GB Sound Card Onboard Monitor(s) Displays 23" Acer HD Screen Resolution 1920x1080 PSU 700W Case Coolermaster Hard Drives 1TB WD Blue No sound after new videocard installation. problems? All times are GMT -5. The time now is 04:29 AM. | |