Windows 7 Unplugging my HDMI display's speakers

goldoche

New member
I use my computer mainly for living room entertainment and I use my HDTV (LG LED 1080p) as my main computer screen. Everything used to work fine but I've recently started having problems with the sound. When I turn the computer on, the sound works perfectly. However, if I close the TV or change the input from my computer to anything else, and then go back to the computer, the sound is gone.

I looked through the sound options in the Control panel and noticed that the sound problem comes from my TV speakers (identified as AMD HDMI output) being unplugged. This is obviously impossible because the speakers are in the TV so this must be a Windows problem. This output works perfectly when the sound is on.

My TV is connected to my computer through a single HDMI cable for sound and image (ATI Radeon 5700 graphics card and ASUS M4A79XTD EVO motherboard on-board soundcard, both with latest drivers). I use Windows 7 premium home edition 64-bit and I have 4 GB of RAM.

I found that either logging off from Windows or restarting the computer will bring the sound back on. Unfortunately, as soon as I turn off the TV or change the input, the sound goes off again. I am looking for a less bothersome and more permanent solution to the problem. Any thoughts? Thanks for your help!
 

My Computer

Computer Manufacturer/Model Number
Custom bulit
OS
Windows 7 Home Premium 64-bit
CPU
AMD Phenom II X4 965 CPU @ 3.40 GHz
Motherboard
ASUS M4A79XTD EVO
Memory
4 Gb RAM
Graphics Card(s)
ATI Radeon 5700
Sound Card
On Board
Monitor(s) Displays
LG 42" LED Full HD TV
Screen Resolution
1920 x 1080 @ 60Hz
First step would be to update (or reinstall if you have the latest) the drivers for your video card. The video card senses when something is plugged into the HDMI port, and controls that (not Windows).

Go to the AMD site and get the latest drivers, including the Catalyst Control Center.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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