| Windows 7: Seemingly random audio crackling/popping |
08 Jun 2012
|
#1 | | |
Seemingly random audio crackling/popping Lately I've been having a problem where my audio snaps and pops. It's not constant but it can get pretty noticeable. Especially on more calm music. It occurs while any audio is playing. Skype calls, Youtube videos, songs, video games. Anything. At first I had thought it was simply because my headphones were getting old worn out, but when I switched to new headphones the crackling and popping still occured.
Looking at some old forum posts here from 2009 I downloaded a tool called DPC Latency Checker. Ran it, and then started disabling and enabling devices one by one in device manager. Running normally there's an alternating pattern Where it will be down towards ~130 then suddenly spike to ~2500 and back down again. Back and forth.
After nothing having any real logical affect on this I noticed something weird when I disabled a program I use called Virtual Audio Cable, for streaming purposes. Suddenly the latency jumped to the high 14,000's and stayed there. Then after re-enabling VAC, the latency continued to stay in the high 14,000's. I can't seem to replicate whatever happened there.
My BIOS is up to date, my sound card drivers are up to date, and really, I hadn't changed anything prior to this problem starting in order to cause it. If anyone has any idea on how to help, please. This is driving me nuts. | My System Specs |
| OS Windows 7 x64 CPU AMD Fx-6100 3.3GHz Six Core Motherboard Gigabyte GA-970A-D3 AM3+ Memory kingston hyper-x 4gb ddr3 1600mhz x2 Graphics Card AMD Radeon HD 6850 1GB Sound Card Creative Sound Blaster Audigy SE 7.1 Monitor(s) Displays Acer Screen Resolution 1920x1080 Keyboard xtreme gear USB Mouse Gigabyte GM-m6800 1600DPI PSU Apevia Aqua 700Watt Case Coolermaster HAF 912 Cooling Asetek 510LC 120mm Watercooler Hard Drives 1TB SATA III 7200 RPM Internet Speed ~40 Mbps Other Info Internet provided by NEATGEAR WNA3100 USB wireless adapter connected to router elsewhere in the house.
Using a RAZER Carcharias headset. |
08 Jun 2012
|
#2 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
Please fill in the My System Specs - we can only guess and talk in generalities without it.
If you look over the many posts on this forum (and other forums) about the popping and crackling you will see its an often reported problem.
There is no "one fix" for this, however there are some things that are known to cause it (and high latency). Wireless controllers (wi-fi) are one known cause. A user on the Sonar (recording software) forum reported getting spikes and high latency as shown with the DPC Latency checker. His problem turned out to the the wireless adapter (controller) and as soon as he disabled it his problem went away.
Video drivers and sound drivers are another issue.
That Virtual Audio Cable sets up virtual audio devices and that can be a prime issue. You should have a "System Mixer" (could also be called Stereo Mix and what SoundBlaster calls "What You Hear") and these functions will allow you to record streaming audio. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
08 Jun 2012
|
#3 | | |
I apologize, I thought I had already updated that info. It's all filled out now though.
As you can see I do have a bulldozer processor, which is known to cause issues even with "compatible" motherboards like mine. But this sound issue is new, and persisted even after I've updated my BIOS to the most recent f9.
As far as I can tell I can't really disable my wireless adapter, since then I wouldn't have internet whatsoever. I did, however, disable a "Realtek PCIe GBE Family Controller" in my device manager, but it offered no change in the latency or audio popping.
I know my setup doesn't really show it, but I'm a bit of an audiophile. Any help you can provide with this new information would be amazing.
Also; I apologize if I'm sounding clueless, but that's mostly because I am. this computer was put together for me. I thought I was taking great care of it and working around all the kinks but I supposed I'm not. | My System Specs | | OS Windows 7 x64 CPU AMD Fx-6100 3.3GHz Six Core Motherboard Gigabyte GA-970A-D3 AM3+ Memory kingston hyper-x 4gb ddr3 1600mhz x2 Graphics Card AMD Radeon HD 6850 1GB Sound Card Creative Sound Blaster Audigy SE 7.1 Monitor(s) Displays Acer Screen Resolution 1920x1080 Keyboard xtreme gear USB Mouse Gigabyte GM-m6800 1600DPI PSU Apevia Aqua 700Watt Case Coolermaster HAF 912 Cooling Asetek 510LC 120mm Watercooler Hard Drives 1TB SATA III 7200 RPM Internet Speed ~40 Mbps Other Info Internet provided by NEATGEAR WNA3100 USB wireless adapter connected to router elsewhere in the house.
Using a RAZER Carcharias headset. |
08 Jun 2012
|
#4 | | |
Also, I forgot to add that my Stereo Mix doesn't actually seem to work right... it's enabled but if I set it as the input audio device in FMLE it doesn't actually output anything. That's an issue for another time though.
For now I've uninstalled VAC so it should no longer be a factor. | My System Specs | | OS Windows 7 x64 CPU AMD Fx-6100 3.3GHz Six Core Motherboard Gigabyte GA-970A-D3 AM3+ Memory kingston hyper-x 4gb ddr3 1600mhz x2 Graphics Card AMD Radeon HD 6850 1GB Sound Card Creative Sound Blaster Audigy SE 7.1 Monitor(s) Displays Acer Screen Resolution 1920x1080 Keyboard xtreme gear USB Mouse Gigabyte GM-m6800 1600DPI PSU Apevia Aqua 700Watt Case Coolermaster HAF 912 Cooling Asetek 510LC 120mm Watercooler Hard Drives 1TB SATA III 7200 RPM Internet Speed ~40 Mbps Other Info Internet provided by NEATGEAR WNA3100 USB wireless adapter connected to router elsewhere in the house.
Using a RAZER Carcharias headset. |
08 Jun 2012
|
#5 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
I'm building a new system for my Recording Studio (I use Sonar X1 and Pro Tools), so I'm into audio too.
For testing, disable the wireless controller and see if it makes a difference. One thing at a time to see if it changes or fixes the problem.
My new recording system is ASRock Z77 Professional motherboard, i7 3770 CPU, OCZ liquid cooler, OXZ Vertex 4 128GB SATA III SSD, 1TB 7200 RPM hard drive, OCZ 750 watt modular power supply and Corsair Carbide 500R case. The ASRock motherboard had a problem and its been RMA'd to newegg for a replacement. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
08 Jun 2012
|
#6 | | |
Sonar is a neat piece of software, I got to use it at school once. It seems to have a lot of versatility.
Anyways - I disabled the wireless controller and there was no change in the latency or the audio popping (The "Realtek PCIe Family controller" under "network" is the wireless controller, correct? Cause that's what I disabled. The only other things there is my hamchi network, the tunngle network, and my wireless adapter. All of which I've tried disabling to no avail.)
Would it be helpful to you if I were to post a screencap of my DPC Latency checker? | My System Specs | | OS Windows 7 x64 CPU AMD Fx-6100 3.3GHz Six Core Motherboard Gigabyte GA-970A-D3 AM3+ Memory kingston hyper-x 4gb ddr3 1600mhz x2 Graphics Card AMD Radeon HD 6850 1GB Sound Card Creative Sound Blaster Audigy SE 7.1 Monitor(s) Displays Acer Screen Resolution 1920x1080 Keyboard xtreme gear USB Mouse Gigabyte GM-m6800 1600DPI PSU Apevia Aqua 700Watt Case Coolermaster HAF 912 Cooling Asetek 510LC 120mm Watercooler Hard Drives 1TB SATA III 7200 RPM Internet Speed ~40 Mbps Other Info Internet provided by NEATGEAR WNA3100 USB wireless adapter connected to router elsewhere in the house.
Using a RAZER Carcharias headset. |
08 Jun 2012
|
#7 | | Windows 7 Ultimate SP1 x64 Southern California |

Quote: Originally Posted by Smurfferdid Sonar is a neat piece of software, I got to use it at school once. It seems to have a lot of versatility.
Anyways - I disabled the wireless controller and there was no change in the latency or the audio popping (The "Realtek PCIe Family controller" under "network" is the wireless controller, correct? Cause that's what I disabled. The only other things there is my hamchi network, the tunngle network, and my wireless adapter. All of which I've tried disabling to no avail.)
Would it be helpful to you if I were to post a screencap of my DPC Latency checker? on board audio is known to have numerous issues with interference. This is most likely the motherboards fault/ onboard audio because of trace design on the PCB. This is a common issue.
Best fix would be to buy a dedicated PCIe sound card. | My System Specs | | System Manufacturer/Model Number HP Pavilion g7-1350dx OS Windows 7 Ultimate SP1 x64 CPU AMD A6-3420M APU Memory 4.0 Gb DDR3 838 MHz Graphics Card AMD Radeon HD 6520G Sound Card IDT HD Audio Screen Resolution 1900x 600 Hard Drives 500GB Hitachi HTS547550A9E384 |
09 Jun 2012
|
#8 | | |
Is there any sort of hot fix for this problem? And what would a prices estimate be on the sound card? I'm afraid I'm a bit broke at the moment.
Regardless, thank you so much for your help. | My System Specs | | OS Windows 7 x64 CPU AMD Fx-6100 3.3GHz Six Core Motherboard Gigabyte GA-970A-D3 AM3+ Memory kingston hyper-x 4gb ddr3 1600mhz x2 Graphics Card AMD Radeon HD 6850 1GB Sound Card Creative Sound Blaster Audigy SE 7.1 Monitor(s) Displays Acer Screen Resolution 1920x1080 Keyboard xtreme gear USB Mouse Gigabyte GM-m6800 1600DPI PSU Apevia Aqua 700Watt Case Coolermaster HAF 912 Cooling Asetek 510LC 120mm Watercooler Hard Drives 1TB SATA III 7200 RPM Internet Speed ~40 Mbps Other Info Internet provided by NEATGEAR WNA3100 USB wireless adapter connected to router elsewhere in the house.
Using a RAZER Carcharias headset. |
09 Jun 2012
|
#9 | | |
Is there any sort of hot fix for this problem? And what would a price estimate be on the sound card? I'm afraid I'm a bit broke at the moment.
Regardless, thank you so much for your help.
Edit: apologies for the double post. I had thought I was editing the s away from prices but I was actually in reply mode. | My System Specs | | OS Windows 7 x64 CPU AMD Fx-6100 3.3GHz Six Core Motherboard Gigabyte GA-970A-D3 AM3+ Memory kingston hyper-x 4gb ddr3 1600mhz x2 Graphics Card AMD Radeon HD 6850 1GB Sound Card Creative Sound Blaster Audigy SE 7.1 Monitor(s) Displays Acer Screen Resolution 1920x1080 Keyboard xtreme gear USB Mouse Gigabyte GM-m6800 1600DPI PSU Apevia Aqua 700Watt Case Coolermaster HAF 912 Cooling Asetek 510LC 120mm Watercooler Hard Drives 1TB SATA III 7200 RPM Internet Speed ~40 Mbps Other Info Internet provided by NEATGEAR WNA3100 USB wireless adapter connected to router elsewhere in the house.
Using a RAZER Carcharias headset. |
09 Jun 2012
|
#10 | | Windows 7 Ultimate SP1 x64 Southern California |

Quote: Originally Posted by Smurfferdid Is there any sort of hot fix for this problem? And what would a price estimate be on the sound card? I'm afraid I'm a bit broke at the moment.
Regardless, thank you so much for your help.
Edit: apologies for the double post. I had thought I was editing the s away from prices but I was actually in reply mode.  That depends on what pcie/pci slots you have available right now. after looking up you motherboard on google it seems thta with a gpu installed you will have access to 2 legacy PCI and 2 PCIE 1x.
If you want the pcie 1x i would recommend : Newegg.com - ASUS Xonar DGX 5.1 Channels 24-bit 96KHz PCI Express x1 Interface Gaming Audio Card
If you want the PCI I would go for: Newegg.com - ASUS Xonar DS 7.1 Channels 24-bit 192KHz PCI Interface Audio Card | My System Specs | | System Manufacturer/Model Number HP Pavilion g7-1350dx OS Windows 7 Ultimate SP1 x64 CPU AMD A6-3420M APU Memory 4.0 Gb DDR3 838 MHz Graphics Card AMD Radeon HD 6520G Sound Card IDT HD Audio Screen Resolution 1900x 600 Hard Drives 500GB Hitachi HTS547550A9E384 Seemingly random audio crackling/popping problems? All times are GMT -5. The time now is 02:21 AM. | |