HP620 No sound from speakers only headphones work

NJTeddy

New member
HP620 laptop running windows 7 32bit Home Premium
Plugged in headphones for an hour. When I removed them the laptop speakers no longer function.
Checked volume and mute.
Checked playback device area and laptop speakers are enabled and indicated as functioning. Only headphones work.
Deleted Audio card from Device manager and rebooted.
Windows found latest driver and reinstalled.
Same problem, sound in headphones only.....not in laptop speakers.
I restored system to point 2 weeks ago and still no sound.
Could really use some help here
Thanks
 

My Computer

Computer Manufacturer/Model Number
HP Laptop HP620
OS
Windows 7 32 bit
CPU
Pentium Dual Core PCU 2.3GHz
Sound Card
IDT High Defination Audio CODECInter(R) High Defination HDMI
Monitor(s) Displays
Generic PnP Monitor
Welcome to Seven Forums NJTeddy. Generally the way the headphone jack works is there is basically a switch inside the headphone jack that shitches off the speakers when the headphones are plugged in. This switch may be stuck. I would try playing some audio you can hear on the headphones, then slide the headphone jack in and out slowly, see if you get any audio through the speakers at all. it may just be plugging and unplugging a few times will fix it. A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
thanks so much for the help. Will try that right now:)
 

My Computer

Computer Manufacturer/Model Number
HP Laptop HP620
OS
Windows 7 32 bit
CPU
Pentium Dual Core PCU 2.3GHz
Sound Card
IDT High Defination Audio CODECInter(R) High Defination HDMI
Monitor(s) Displays
Generic PnP Monitor
not sure if this is relative.....played with headphones and opened audio control panel clicked on playback devices while I did so. Even thought the sound is coming through the headphones only, the audio shows the speakers as working even have green bars moving and displays the headphones as disabled.

I disabled the speakers and all sound gone.
I enabled the headphones and still no sound......
Enabled speakers again and got sound in headphones only.

Gosh if I ever get this fixed no more headphones for me
 

My Computer

Computer Manufacturer/Model Number
HP Laptop HP620
OS
Windows 7 32 bit
CPU
Pentium Dual Core PCU 2.3GHz
Sound Card
IDT High Defination Audio CODECInter(R) High Defination HDMI
Monitor(s) Displays
Generic PnP Monitor
opened mixer and see the "reply to thread...." with a volume control slide?
I wouldnt think this is normal, but I dont know much about pc audio.
 

My Computer

Computer Manufacturer/Model Number
HP Laptop HP620
OS
Windows 7 32 bit
CPU
Pentium Dual Core PCU 2.3GHz
Sound Card
IDT High Defination Audio CODECInter(R) High Defination HDMI
Monitor(s) Displays
Generic PnP Monitor
Back
Top