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Windows 7: HP620 No sound from speakers only headphones work

16 Jun 2012   #1
NJTeddy

Windows 7 32 bit
 
 
HP620 No sound from speakers only headphones work

HP620 laptop running windows 7 32bit Home Premium
Plugged in headphones for an hour. When I removed them the laptop speakers no longer function.
Checked volume and mute.
Checked playback device area and laptop speakers are enabled and indicated as functioning. Only headphones work.
Deleted Audio card from Device manager and rebooted.
Windows found latest driver and reinstalled.
Same problem, sound in headphones only.....not in laptop speakers.
I restored system to point 2 weeks ago and still no sound.
Could really use some help here
Thanks


My System SpecsSystem Spec
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17 Jun 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums NJTeddy. Generally the way the headphone jack works is there is basically a switch inside the headphone jack that shitches off the speakers when the headphones are plugged in. This switch may be stuck. I would try playing some audio you can hear on the headphones, then slide the headphone jack in and out slowly, see if you get any audio through the speakers at all. it may just be plugging and unplugging a few times will fix it. A Guy
My System SpecsSystem Spec
17 Jun 2012   #3
NJTeddy

Windows 7 32 bit
 
 

thanks so much for the help. Will try that right now
My System SpecsSystem Spec
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17 Jun 2012   #4
NJTeddy

Windows 7 32 bit
 
 

not sure if this is relative.....played with headphones and opened audio control panel clicked on playback devices while I did so. Even thought the sound is coming through the headphones only, the audio shows the speakers as working even have green bars moving and displays the headphones as disabled.

I disabled the speakers and all sound gone.
I enabled the headphones and still no sound......
Enabled speakers again and got sound in headphones only.

Gosh if I ever get this fixed no more headphones for me
My System SpecsSystem Spec
17 Jun 2012   #5
NJTeddy

Windows 7 32 bit
 
 

opened mixer and see the "reply to thread...." with a volume control slide?
I wouldnt think this is normal, but I dont know much about pc audio.
My System SpecsSystem Spec
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 HP620 No sound from speakers only headphones work




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