No audio - Faulty mobo ?


  1. Posts : 4
    Windows 7 64 bit
       #1

    No audio - Faulty mobo ?


    I am having some issues with my computer regarding sound. I don't have any of it!

    My computer was recently RMA'd due to a faulty PSU and video card. I just received it back and the speakers that I used before no longer work. I figured it was a driver issue and simply downloaded the RealTek drivers but it didn't fix the problem.

    The AMD card comes with its own drivers. I had problems in the past with their HD audio codecs and tried uninstalling them but that didn't seem to fix it either.

    I went into device manager and located that there were drivers installed and they checked out.

    I checked for hidden or disabled devices in "Playback devices" and didn't find any.

    Things I've tried:

    Installing audio drivers.
    Uninstalling and reinstalling audio drivers.
    System restore.
    Checking proper connection of speakers.
    Verification that speakers work.

    By just looking at the audio mixer, it would appear that the system is playing sounds because there is activity in the mixer when a song or other sounds are playing. The problem is there is nothing coming from the speakers.

    Is it possible that my audio ports on the motherboard could be faulty? I think I've run through all the options as thoroughly as possible but if there is anything I missed or something else you could suggest I will gladly give it a shot.

    Thanks for your time and input.

    Related component brands;
    Asus P67-M Mobo
    HIS 6850
    Win7 64 bit
    Dell soundbar speakers
    Last edited by GoCards; 17 Jun 2012 at 02:42. Reason: Added brands.
      My Computer


  2. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #2

    What type of speaker setup are you using? How is this setup hooked up? Does the speaker system have an independent volume control if so is it turned on and all the way up?
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    Welcome to Seven Forums.
    A simple mistake is to not re-connect the audio leads properly. Is audio missing from both the front and rear connections? Make sure you have the HD Audio enabled.
    Those who worked on it may not have re-connected the board leads right too.
      My Computer


  4. Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       #4

    in addition ,open the realtek hd audio manager in control panel and make sure the jack that you have your speakers plugged into is active or allocated.
      My Computer


  5. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #5

    Britton30 said:
    Welcome to Seven Forums.
    A simple mistake is to not re-connect the audio leads properly. Is audio missing from both the front and rear connections? Make sure you have the HD Audio enabled.
    Those who worked on it may not have re-connected the board leads right too.
    I have 6 audio jacks on this motherboard as seen below.


    My speaker are connected to the green jack. This speaker setup worked fine this way before being RMA'd. Out of desperation, I tried the other ports with no luck.

    I am unsure of the board leads to audio ports. I do believe these ports are soldered to the PCB on the motherboard.



    boohbah said:
    in addition ,open the realtek hd audio manager in control panel and make sure the jack that you have your speakers plugged into is active or allocated.

    It appears to be active but there is no sound coming from the speakers. These speakers due work, the volume is on, and everything is connected correctly.



    bassfisher6522 said:
    What type of speaker setup are you using? How is this setup hooked up? Does the speaker system have an independent volume control if so is it turned on and all the way up?
    My setup now is a DellAS501. The speakers have a power supply connector on the speakers and an internal cable coming from the back of the speaker that is correctly attached to the audio port on the back of the computer. It does have an independent volume control which is turned on.


    Thank you all for the advice.
      My Computer


  6. Posts : 54
    Win7 Home Premium 64 bit
       #6

    Do you have a power supply connected to the speakers?
      My Computer


  7. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #7

    Invader440 said:
    Do you have a power supply connected to the speakers?
    Yes.
      My Computer


  8. Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       #8

    if you right click on the green jack does it show anything, i recall on an old system i had that right clicking that panel gave an option, may not in your case. but give it a try.
      My Computer


  9. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #9

    boohbah said:
    if you right click on the green jack does it show anything, i recall on an old system i had that right clicking that panel gave an option, may not in your case. but give it a try.
    I'll give that a shot when I get back home. Thanks.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:29.
Find Us