Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dolby Enhancements Tab is missing


07 Jul 2012   #1

Windows 7 Home Premium 64bit
 
 
Dolby Enhancements Tab is missing

After getting my Toshiba laptop, I checked the speaker properties. I did this by right clicking the speaker icon on the taskbar and clicking on playback devices. Then on the resulting window, I double clicked on speakers (My default playback device). In the next window, there was an tab called Enhancements where I could select effects like virtual surround soung, bass boost and loudness equalizer.

I recently formatted my computer and since I got it back that tab is missing. Instead of the Enhancements tab there is another tab called Dolby. Under this tab there is just 2 options that i can tick; Audio Enhancer and Disable all enhancements.

Is there any way I can get back the enhancement tab that I had before because the effects in that tab really helped improve the sound quality of my laptop? Is it something wrong with my drivers?

I tried updating my sound card driver but it still did not work.

Here are my specifications of my laptop if that helps:

Toshiba Satellite L655-PSK1JE05R00XAR
Core i5-450M 2.4 GHz
3GB RAM
My sound card driver is Conexant CX20671 SmartAudio HD

I need some help with this problem

Thanks!!


My System SpecsSystem Spec
.

07 Jul 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Are you using the Toshiba supplied sound driver? If not, give that a try. Non-Vendor drivers sometimes either do not work, do not work correctly or do not have all the options.

BTW, I tried to look up that model and the number doesn't come up on the Toshiba site. There is no L655-P model listed.
My System SpecsSystem Spec
07 Jul 2012   #3

Windows 7 Home Premium 64bit
 
 

Yes I am using the Toshiba supplied sound driver...and i tried updating it from the Toshiba site in order to fix this problem. But it didnt work.
Sorry that PSK1JE05R00XAR is the part number for my laptop

So the full model name is Toshiba Satellite L655-149
and the part number is PSK1JE05R00XAR


Here is the link for my model: Toshiba Laptop Support Homepage - Toshiba

Its from this page that i got the update for my sound card driver.
Thanks for your reply!
My System SpecsSystem Spec
.


07 Jul 2012   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I notice there is a "Value Added Package" download, whatever that is. Maybe that includes the extra sound enhancements ???

If not, I would sent a query to Toshiba support about it.
My System SpecsSystem Spec
07 Jul 2012   #5

Windows 7 Home Premium 64bit
 
 

Lemme try and do that update and see if it works...if it doesnt i ll probably send an email to Toshiba and check with them...
Thanks a lot for the help!
My System SpecsSystem Spec
03 Nov 2013   #6

64bit
 
 

I have exactly the same problem. Any success?
My System SpecsSystem Spec
Reply

 Dolby Enhancements Tab is missing




Thread Tools



Similar help and support threads for2: Dolby Enhancements Tab is missing
Thread Forum
Missing Equalizer in Windows 7 Enhancements Tab Sound & Audio
Microphone missing enhancements on recording tab Sound & Audio
Solved Sound Enhancements tab missing from recording device properties. Sound & Audio
Networking Enhancements Extras? Network & Sharing
desktop enhancements Customization
Windows 7: Desktop Enhancements News

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:59 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33