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Windows 7: Youtube and iTunes sound problem.

08 Jul 2012   #21
solarmystic

Windows 7 x64 Professional SP1
 
 

Alright then, we've definitely isolated it to your sound card, and not to any incompatible software like outdated Flash Players and Media Players.

The next step would to be display your list of sound devices in your Device Manager and open the one that says Realtek High Definition Audio (which would be your default audio device if I'm not mistaken)

(Head to Device Manager by pressing start orb --> type Device Manager ---> enter)

Select the Tab that says driver and please upload a screenshot like the one I've shown below from my own system using this tutorial:-

Screenshots and Files - Upload and Post in Seven Forums

Here is my screenshot:-

Youtube and iTunes sound problem.-capture2.png




My System SpecsSystem Spec
.
08 Jul 2012   #22
callmeSly

windows 7 home basic 64-bit
 
 

oops. made a mistake. my bad
My System SpecsSystem Spec
08 Jul 2012   #23
callmeSly

windows 7 home basic 64-bit
 
 

here's the right screenshot


Attached Thumbnails
Youtube and iTunes sound problem.-untitled.jpg  
My System SpecsSystem Spec
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08 Jul 2012   #24
solarmystic

Windows 7 x64 Professional SP1
 
 

It looks like your drivers may be outdated.

Try to install the latest drivers for your sound card from this link.

Latest Realtek HD Audio Driver Version
My System SpecsSystem Spec
08 Jul 2012   #25
callmeSly

windows 7 home basic 64-bit
 
 

okay! i'm downloading it now. 12mins. left
My System SpecsSystem Spec
08 Jul 2012   #26
callmeSly

windows 7 home basic 64-bit
 
 

i think it's already working. but the problem now is an "information" that says you just unplugged..... keeps on showing even when the speakers are already plugged in.
My System SpecsSystem Spec
08 Jul 2012   #27
solarmystic

Windows 7 x64 Professional SP1
 
 

Try unplugging all your devices from your audio ports, restart your computer with a Clean Boot and try plugging in your speakers/headphones again.

To perform a Clean Boot:-

Go to start ---> type msconfig ---> go to Startup tab --> disable all entries ---> Restart your computer

Also post a screenshot of your System Configuration from msconfig like the picture below:-

Youtube and iTunes sound problem.-capture3.png


My System SpecsSystem Spec
08 Jul 2012   #28
callmeSly

windows 7 home basic 64-bit
 
 

the "trouble" seems to minimize. there's only a tiny bit of trouble left. am i still gonna post a screenshot of my msconfig? before restart or after restart?
My System SpecsSystem Spec
08 Jul 2012   #29
callmeSly

windows 7 home basic 64-bit
 
 

i have a question. what anti-virus are you using? lol
My System SpecsSystem Spec
08 Jul 2012   #30
solarmystic

Windows 7 x64 Professional SP1
 
 

It's hidden at the bottom lol.

(MSE from Microsoft)

Before restart please.

EDIT:-
Report back whether the unplugged problem still occurs after doing the Clean Boot
My System SpecsSystem Spec
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 Youtube and iTunes sound problem.




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