Youtube and iTunes sound problem.

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  1. Posts : 2,072
    Windows 7 x64 Professional SP1
       #21

    Alright then, we've definitely isolated it to your sound card, and not to any incompatible software like outdated Flash Players and Media Players.

    The next step would to be display your list of sound devices in your Device Manager and open the one that says Realtek High Definition Audio (which would be your default audio device if I'm not mistaken)

    (Head to Device Manager by pressing start orb --> type Device Manager ---> enter)

    Select the Tab that says driver and please upload a screenshot like the one I've shown below from my own system using this tutorial:-

    Screenshots and Files - Upload and Post in Seven Forums

    Here is my screenshot:-

    Youtube and iTunes sound problem.-capture2.png
      My Computer


  2. Posts : 28
    windows 7 home basic 64-bit
    Thread Starter
       #22

    oops. made a mistake. my bad
      My Computer


  3. Posts : 28
    windows 7 home basic 64-bit
    Thread Starter
       #23

    here's the right screenshot
    Attached Thumbnails Attached Thumbnails Youtube and iTunes sound problem.-untitled.jpg  
      My Computer


  4. Posts : 2,072
    Windows 7 x64 Professional SP1
       #24

    It looks like your drivers may be outdated.

    Try to install the latest drivers for your sound card from this link.

    Latest Realtek HD Audio Driver Version
      My Computer


  5. Posts : 28
    windows 7 home basic 64-bit
    Thread Starter
       #25

    okay! i'm downloading it now. 12mins. left
      My Computer


  6. Posts : 28
    windows 7 home basic 64-bit
    Thread Starter
       #26

    i think it's already working. but the problem now is an "information" that says you just unplugged..... keeps on showing even when the speakers are already plugged in.
      My Computer


  7. Posts : 2,072
    Windows 7 x64 Professional SP1
       #27

    Try unplugging all your devices from your audio ports, restart your computer with a Clean Boot and try plugging in your speakers/headphones again.

    To perform a Clean Boot:-

    Go to start ---> type msconfig ---> go to Startup tab --> disable all entries ---> Restart your computer

    Also post a screenshot of your System Configuration from msconfig like the picture below:-

    Youtube and iTunes sound problem.-capture3.png
      My Computer


  8. Posts : 28
    windows 7 home basic 64-bit
    Thread Starter
       #28

    the "trouble" seems to minimize. there's only a tiny bit of trouble left. am i still gonna post a screenshot of my msconfig? before restart or after restart?
      My Computer


  9. Posts : 28
    windows 7 home basic 64-bit
    Thread Starter
       #29

    i have a question. what anti-virus are you using? :) lol
      My Computer


  10. Posts : 2,072
    Windows 7 x64 Professional SP1
       #30

    It's hidden at the bottom lol.

    (MSE from Microsoft)

    Before restart please.

    EDIT:-
    Report back whether the unplugged problem still occurs after doing the Clean Boot
      My Computer


 
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