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Windows 7: Windows 7 can not recognize my logitech speakers.


14 Jul 2012   #1

windows 7 premium 64bit
 
 
Windows 7 can not recognize my logitech speakers.

I have recently done a clean installation of windows 7, I have notice on my computer that only my monitor speakers are working which is hooked up to my graphics card using an hdmi. And when I look at my playback devices my Logitech speakers do not show up. Also I had to move my computer to a different location when reinstalling windows 7 can the wires be my problem.(I have looked into device manger and there are no yellow exclamation.)


My System SpecsSystem Spec
.

14 Jul 2012   #2

Windows 7 x64 Professional SP1
 
 

Hello and welcome to the forums microblocks,

Please fill up your complete system specs using this following tutorial:-

System Info - See Your System Specs

Next, please post a screenshot of the Audio devices you have at these locations, using the following tutorials:-

(To take the screenshot:-

http://www.vistax64.com/tutorials/14...ool-vista.html

To upload the screenshot:-

Screenshots and Files - Upload and Post in Seven Forums)

1) the Sound entry in the Control Panel (start, type in sound, and click on the Sound entry in the Start box)


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2) The Sound,video and game controllers entry in the Device Manager (start|type in Device Manager|Enter)


Name:  Capture4.PNG
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Thanks in advance for your cooperation.


My System SpecsSystem Spec
14 Jul 2012   #3

windows 7 premium 64bit
 
 

I am having a bit of trouble with my system specs it show a complete blank when I try to run it. I post some screenshots of what it says when I run it.Also posted the screenshot of the device manager and the sound playback.

Screenshot.PNG screen shot 2.PNG screenshot 3.PName:  Screenshot.PNG
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Windows 7 can not recognize my logitech speakers.-screen-shot-2.png

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My System SpecsSystem Spec
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14 Jul 2012   #4

Windows 7 x64 Professional SP1
 
 

About the system specs software, it requires .NET Framework 4.0 which you can get from this link:-

http://www.microsoft.com/en-us/downl....aspx?id=17851

Install it, and try to run the software provided by that tutorial about system specs once again.


Now, onwards to your audio devices.

It seems that there is a generic High Defininition Audio Device in that list shown in your Device Manager.

It is this device that your Logitech Speakers are connected to, but somehow, that entry is not appearing in the Playback box in the Sound entry of the Control Panel.

This is why it would be useful to know the rest of your system specs; based on the motherboard you have we can then supply the right update for the integrated sound card that is supposed to supply your Logitech Speakers.

We'll do this the other way for now:-

Right click on that entry and click Properties, click on the details tab and under Property, click on the dropdown menu, and select Hardware Ids.

In the value section, click select all and paste it into your next reply please.

You also have 4 NVIDIA High Definition Audio entries, which is quite abnormal. Have you recently reinstalled/uninstalled your graphics card drivers several times?
My System SpecsSystem Spec
14 Jul 2012   #5

windows 7 premium 64bit
 
 

And I have not reinstalled my graphic card only thing I reinstalled was my windows 7 also I still receive the same error even after I have installed the .NET Framework 4.0 ,windows update is telling me about Microsoft.net framework 4.0. I can install the update if that would help. HDAUDIO\FUNC_01&VEN_1106&DEV_4397&SUBSYS_18490397&REV_1000
HDAUDIO\FUNC_01&VEN_1106&DEV_4397&SUBSYS_18490397
My System SpecsSystem Spec
14 Jul 2012   #6

windows 7 premium 64bit
 
 

Also I have found A motherboard CD that came with my computer when I first received it I can install if that will help.
My System SpecsSystem Spec
15 Jul 2012   #7

Windows 7 x64 Professional SP1
 
 

Quote   Quote: Originally Posted by microblocks View Post
Also I have found A motherboard CD that came with my computer when I first received it I can install if that will help.
Definitely try that out, it may contain superior drivers to the default ones that Windows installed on your device when you reinstalled Windows...

Based on the Hardware IDs you've provided me, we can determine that the onboard sound card on your system is a VIA High Definition Audio Device..

The CD should have a driver for it which you can install onto the system...

Alternatively you can download and install these latest VIA drivers for your system:-

http://www.viaarena.com/Driver/v8700a_20100923.zip

Thanks for the follow up, and I await your feedback.
My System SpecsSystem Spec
16 Jul 2012   #8

windows 7 premium 64bit
 
 

Sorry for taking a while to respond... but the motherboard CD worked and I have officially got my speakers back.Thank you for all your help!
My System SpecsSystem Spec
16 Jul 2012   #9

Windows 7 x64 Professional SP1
 
 

Quote   Quote: Originally Posted by microblocks View Post
Sorry for taking a while to respond... but the motherboard CD worked and I have officially got my speakers back.Thank you for all your help!
Thanks for the feedback. Was wondering whether you resolved the problem or not.
My System SpecsSystem Spec
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 Windows 7 can not recognize my logitech speakers.




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