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Windows 7: Toshiba Satellite Pro C650 - Audio cutting out

24 Jul 2012   #1

Windows 7 Professional 32Bit
Toshiba Satellite Pro C650 - Audio cutting out

Hi Guys,

I have searched high and low for the answer to this and its driving me insane. I really hope you guys can help me out!

I have a Toshiba Satellite Pro C650 01301J laptop running Windows 7 Professional 32Bit. I try and listen to music either through spotify or simply using my library of music in Windows Media Player, however after a while the audio cuts out. It isnt muted in mixer and the song keeps playing as if nothing has happened, except I cant hear anything. This is fixed when I mute and unmute or turn the volume up or down using the fn keys. When I first start up the music it will take 5 minutes or so before it happens, however once it starts it will cut out every 10 seconds or so. This gets extremely annoying and I am convinced there must be a solution.

My audio driver is Conexant CX20671 SmartAudio HD version I have tried deleting this and reinstalling it, downloading an older driver and updating it. It tells me it is the latest driver but its still not solved the problem.

Has this happened to anyone else? Is there another driver I could try or perhaps a program that is causing it?

I would really appreciate your help on this as its driving me crazy being unable to listen to any form of music without having it cut out every 10 seconds...

My System SpecsSystem Spec
25 Jul 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

This sounds like a hardware problem, and if that is the case nothing you can do with software and drivers.
My System SpecsSystem Spec

 Toshiba Satellite Pro C650 - Audio cutting out

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