NO SOUND and my Realtek HD Audio will not open from the control panel

ahamprema

ahamprema

New member
Windows 7 86. I have NO SOUND and my Realtek HD Audio will not open from the control panel. I have reinstalled the drivers and used system image to recover but it has not solved the problem. I have used this system image before and it work perfect. I think it is a hardware problem but how can I check this or what other option may I have not considered? Please help.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6600 Laptop
OS
Windows 7 Ultimate 32bit
CPU
Intel Core Duo T5250
What error is showing in the Device Manager (assuming it has a problem).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
There is no error showing because it is no longer listed in the device manager. I can only see the realtek HD Audio under Contol Panel / All Control Panel Items but when I click on it nothing happens at all.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6600 Laptop
OS
Windows 7 Ultimate 32bit
CPU
Intel Core Duo T5250
I uninstall and installed again but nothing has changed.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6600 Laptop
OS
Windows 7 Ultimate 32bit
CPU
Intel Core Duo T5250
If it is not in the Device Manager it is not there or being detected by Windows. Check the BIOS to see if the Integrated Audio has been disabled.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
How do i BIOS to see if the Integrated Audio has been disabled?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6600 Laptop
OS
Windows 7 Ultimate 32bit
CPU
Intel Core Duo T5250
In Bios it shows audio enabled and when I press an in appropriate selection the computer beeps this is the first and only sound I have heard from my computer since this problem started.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6600 Laptop
OS
Windows 7 Ultimate 32bit
CPU
Intel Core Duo T5250
There is a separate "beeper" on the motherboard. It is only there for diagnostics or BIOS, BEFORE Windows loads.

Do you see any audio entries in the Device Manager? such as HD Audio Codec?

It could be a hardware problem since its not showing up at all in the Device Manager, however it could also be a Windows problem and if its a Windows problem it may take a complete reinstall, back to the original factory setup. I don't know about HP but most PC vendors provide a way to completely reinstall.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
There is a red X over the speaker icon next to the clock and battery meter.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6600 Laptop
OS
Windows 7 Ultimate 32bit
CPU
Intel Core Duo T5250
The beep you hear in the BIOS is a small "beeper" on the motherboard for diagnostics. It has nothing to do with the regular PC audio.

In the Device Manager, what is showing under "Sound Video and Game Controllers" ?

This link appears to be the drivers for Vista, for your PC. HP does not have Win 7 specific drivers however the Vista drivers should work OK. Download the Intel chipset drivers, and the RealTek drivers listed. Install the chipset drivers first, restart the PC and then install the RealTek and see what happens. After you install the RealTek, check the Device Manager and see if its listed.

http://h20000.www2.hp.com/bizsuppor...43421&swLang=8&taskId=135&swEnvOID=2093#11394
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
When In Doubt, Read The Manual

All,
After spending several hours of "no sound 5.1 troubleshooting", I looked at the manual for my new P8Z77-V motherboard and noticed the plugs in a different pattern. Instead of "3 in a row of "orange, black, gray", it was "orange, black, green". The "gray plug" goes in the "green port".
Now I have perfect sound.
 

My Computer

OS
Windows 7 64 Bit
All,
After spending several hours of "no sound 5.1 troubleshooting", I looked at the manual for my new P8Z77-V motherboard and noticed the plugs in a different pattern. Instead of "3 in a row of "orange, black, gray", it was "orange, black, green". The "gray plug" goes in the "green port".
Now I have perfect sound.
 

My Computer

OS
Windows 7 64 Bit
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