I built a custom desktop a couple of months ago. I have a Gigabyte Z77X-DH3 mobo inside an Antec Nine Hundred case. Gigabyte Z77X-DH3 Manual Nine Hundred Manual
I'm not very sharp when it comes to computer audio, but here's what I'm looking at (I think...). The mobo has integrated audio which uses the VIA VT2021 audio codec. The case also has headphone/mic inputs on the front panel. This is connected to the mobo using the provided High Definition Audio cable (as opposed to AC97). I have speakers connected to the integrated audio, and a headset connected to the front panel headphone/mic ports.
In windows, I am using the VIA HD Audio Deck software. In the advanced options menu, I have the headphones set on the "Independent Headphone" option, which makes the headphones show up as it's own device in the windows playback device menu (which is what I want), instead of showing it as the speakers. The problem is, when I make the headphones the active device, they don't play any sound. The green equalizer bars next to the device in the windows menu show the device is playing, but no sound comes from the headphones themselves. If I switch the setting in the VIA software to "Redirected Headphone", using the same port, it works fine (but it shows up as the same device as the speakers).
In the Device Manager, under "Sounds, video and game controllers", I have 3 devices listed:
- AMD High Definition Audio Device
- High Definition Audio Device
- VIA High Definition Audio
The High Definition Audio Device has the yellow "!" triangle and is showing the following device status: "This device cannot start. (Code 10)". I have tried updating the drivers
, which windows reports they are already up to date.
There is also a USB Controller device which has the "!" triangle. It shows an error of no device drivers installed (Code 28). When I try to update the drivers, none are found. When I uninstalled and re-installed the audio device, the USB device also uninstalled/re-installed (which leads me to believe that this is the 2 USB ports on the front panel).
This is all of the info that I can think of to gather. I'm sure the headphone problem is a result of these errors in the device manager, but at this point I'm not too sure where to go from here.
Any help would be more than greatly appreciated!