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Windows 7: problem with sound


12 Aug 2012   #1

Windows 7 Home Premium 32bit
 
 
problem with sound

My frend install on my computer windows 7 and I have problem with sound, In right bottom panel, on the speaker icon is red cross. Please tell me what make? how to on sound in computer?


My System SpecsSystem Spec
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12 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Most likely you are missing the audio driver.

If you give the make and model of the computer, someone here may be able to find a updated driver that will work properly for you.
My System SpecsSystem Spec
12 Aug 2012   #3

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

The red cross over the speaker icon means that the sound is off. Double Click on the speaker and the volume control will open up. You will probably see another speaker with a red cross on it. Just click it one time and your sound should work. Let us if we helped. Thanks,
My System SpecsSystem Spec
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12 Aug 2012   #4

Windows 7 Home Premium 32bit
 
 

when mouse is over on the speaker icon, i see this message: "No Audio Output device is installed" and i think this is the problem, but i dont know how to resolve it, please tell me, how to install Output device?
My System SpecsSystem Spec
12 Aug 2012   #5

Windows 7 x64
 
 

It might be helpful to right click the speaker icon, select Playback Devices and see if your speakers are there with a green check.

The missing driver mentioned may be a factor since having a speaker muted shows a red circle with a line... Windows will normally install some type of sound driver.

Other things you might check is whether you have an HDMI output selected for sound output.
My System SpecsSystem Spec
12 Aug 2012   #6

Windows 7 Home Premium 32bit
 
 

On right click the speaker icon, if select Playback Devices, I see: "no audio devicess are installed", but with program "everest", when I click on "sound video and game controllers" I see submenu: "High definition audio device" and see this properties:
Driver description: High definition audio device
Driver Version: 6.1.7600.16385
and etc

So I dont understoood, what happens? the audio driver is already installed or not? if not, what is this: "High definition audio device" in my computer? and if yes, why is this message: "no audio devicess are installed" in Playback Devices?
Please help me
My System SpecsSystem Spec
12 Aug 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

As I said in my first post, if you can provide more basic information about the make and model of the computer we can probably track down the 'audio device driver' you need.
My System SpecsSystem Spec
12 Aug 2012   #8

Windows 7 Home Premium 32bit
 
 

Maguscreed
Ok, just tell me, concret what information give you on my computer?
My System SpecsSystem Spec
12 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

If it's a computer you purchased prebuilt it should have a sticker on it somewhere with a model number.
usually on the bottom if laptop or on the back panel somewhere if desktop.
Some older hp's have the model number right on the front of the case.
My System SpecsSystem Spec
12 Aug 2012   #10

Windows 7 Home Premium 32bit
 
 

aaa.. I dont know when must see computer model, I can tell you what audio adapter have I, this is:
VIA VT1705 @ Intel 82801GB ICH7 - High Definition Audio Controller [A-1]
My System SpecsSystem Spec
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 problem with sound




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