Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: How do i fix the sound problem

15 Aug 2012   #1

Windows 7 64 bit
How do i fix the sound problem

the sound worked through the tv speakers until i installed a windows update now it does not work. it says the sound is playing and everything is turned up but there is no sound.

Name:  sound.PNG
Views: 14
Size:  508.2 KB

My System SpecsSystem Spec

15 Aug 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

I see four instances of the AMD High Definition Audio device and probably the problem.

You failed to fill ouit the MY System Specs, but I assume you only have one video card.

Suggest you go to the Device Manager and Uninstall ALL the entries for the Video Card (if there is multiple entries). RIGHT click on an entry and then LEFT click "Uninstall". DO NOT check the box to also uninstall the drivers. Do this for each Video card entry listed. You will probably lose the video resolution with uninstalling the video but that will recover. After you have all of the video entries uninstalled, restart the PC and when Windows starts it will detect and reinstall the Video (you may have to reset the resolution after its reinstalled). Then check the playback devices and see if you only have one HDMI output.
My System SpecsSystem Spec
15 Aug 2012   #3

Windows 7 64 bit

thanks for your help. it worked
My System SpecsSystem Spec


 How do i fix the sound problem

Thread Tools

Similar help and support threads for2: How do i fix the sound problem
Thread Forum
Sound problem perrsists even after new sound card Sound & Audio
Sound card/sound problem questions? Hardware & Devices
Sound Problem Sound & Audio
Solved Sound problem - need to 'scan for hardware changes' to get sound Hardware & Devices
Windows Media Player Problem - Sound/skipping problem. Music, Pictures & Video
sound problem Sound & Audio
Sound problem Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:29 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33