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Windows 7: My new computer will not detect any headphones plugged in

19 Aug 2012   #1
ohmybass

windows 7 home premium 64 bit
 
 
My new computer will not detect any headphones plugged in

I recently got a new computer. a windows 7 x64 bit
When i plug in any headphones (they all work perfectly), windows does not detect them as headphone but as speakers. i can still hear everything fine but the audio is just not right, even my ipod, using the same headphones has more bass and clearer sound. i have tried different steps already but none seem to work. i am no computer wiz so does anybody know what can be wrong?


My System SpecsSystem Spec
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21 Aug 2012   #2
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

are you using an audio manager like Realtek? Also what exactly is your sound card info?
My System SpecsSystem Spec
22 Aug 2012   #3
ohmybass

windows 7 home premium 64 bit
 
 

Yes, i am using a Realtek High Deffinition Audio device.
here is my sound card info:
Name: Realtek High Definition Audio
Manufacturer: Realtek
Status OK
PNPDeviceID:HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10258100&REV_1003\4&119B2448&0&0201
Driver c: \windows\system32\drivers\rtkvhd64.sys (6.0.1.6505, 2.81 MB (2,950,632 bytes), 5/28/2012 3:30 AM)

Name: Intel(R) Display Audio
Manufacturer: Intel(R) Corporation
Status: OK
PNP Device ID :HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000\4&119B2448&0&0301
Driver c: \windows\system32\drivers\intcdaud.sys (6.14.0.3090, 323.50 KB (331,264 bytes), 3/22/2012 6:27 AM)
My System SpecsSystem Spec
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23 Aug 2012   #4
ohmybass

windows 7 home premium 64 bit
 
 

I have tried 3 pairs of headphones, they all do the same thing when i plug them into the computer, i doubt all 3 of them are malfunctioning. i bought 2 computers this week and both have the same audio device (realtek). both do not recognize that my headphones are plugged in. i have all my sound drivers up to date on both computers. so i doubt its my headphones that are the problem.
My System SpecsSystem Spec
25 Aug 2012   #5
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

Are you using the Front Panel AUX port? If yes, try testing the Back AUX port if it works
My System SpecsSystem Spec
25 Aug 2012   #6
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

What type of connection does the headphones have? If 3.5mm jacks are you sure you connecting the colored plug into the right jack....green is speakers on the headset and pink/red is for the mic. Have you tried using a usb headset and see if you get the same issue.
My System SpecsSystem Spec
18 Sep 2012   #7
ohmybass

windows 7 home premium 64 bit
 
 

i have tried both audio jacks. they do not recognize any of the 3 headphones i have. everything is hooked up right. i haven't tried a usb headset because i don't own 1.
My System SpecsSystem Spec
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 My new computer will not detect any headphones plugged in




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