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Windows 7: audio is out of sync

21 Aug 2012   #1
alaaeldin99

Windows 7 professional x64
 
 
audio is out of sync

Hello
One week ago it seemed that any video including youtube and online videos got that lip out of sync issue. It is also in any video i play in media player classic or vlc.
My laptop is a dell inspiron N5010 with intel core i5 M480 @2.67 GHz
the video driver is a radeon 1Ghz HD5650
the sound driver is iDT HD
i tried to reinstall windows professional 7 x64, update drivers and nothing changes.
Please help as the problem is very annoying.
Thanks


My System SpecsSystem Spec
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21 Aug 2012   #2
fireberd

Windows 7/10 64 bit
 
 

Have you tried posting the problem on the Dell Laptop hardware forum? May be a known problem and they have a fix.

Laptop General Hardware Forum - Laptop General Hardware Forum - Laptop - Dell Community
My System SpecsSystem Spec
21 Aug 2012   #3
alaaeldin99

Windows 7 professional x64
 
 

Quote   Quote: Originally Posted by fireberd View Post
Have you tried posting the problem on the Dell Laptop hardware forum? May be a known problem and they have a fix.

Laptop General Hardware Forum - Laptop General Hardware Forum - Laptop - Dell Community
I will try with them.
Thanks
My System SpecsSystem Spec
.

22 Aug 2012   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

If you still have McAfee running then disable McAfee Netguard and check.

To disable Net Guard, Open McAfee Security Center, click on "Web and Email protection", click on "Firewall", click "Net Guard" and uncheck "Turn on Net Guard"


In fact I would recommend removing McAfee in toto and going with Microsoft Security Essentials irrespective of this problem.


Use McAfee Consumer Products Removal Tool (MCPR). How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
My System SpecsSystem Spec
22 Aug 2012   #5
alaaeldin99

Windows 7 professional x64
 
 

Quote   Quote: Originally Posted by jumanji View Post
If you still have McAfee running then disable McAfee Netguard and check.

To disable Net Guard, Open McAfee Security Center, click on "Web and Email protection", click on "Firewall", click "Net Guard" and uncheck "Turn on Net Guard"


In fact I would recommend removing McAfee in toto and going with Microsoft Security Essentials irrespective of this problem.


Use McAfee Consumer Products Removal Tool (MCPR). How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
I reinstalled the windows so no antivirus is yet installed
My System SpecsSystem Spec
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 audio is out of sync




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