Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot get audio on any jacks.

26 Aug 2012   #1
Mamitose

British Columbia
 
 
Cannot get audio on any jacks.

I have an HP P6620f desktop. I have a pair of speakers that I have tested on other computers and had working on this system until recently it stopped. When I plug the speakers into the back port and turn the volume up max on the speakers itself and the in OS sound options I can faintly hear the audio. I have tried uninstalling and reinstalling the latest drivers. I have even tried reinstalling windows and it still happening. The front headphone jack will do the same with my head phones as well. Since its still happening after a reinstall im guessing its a hardware issue but I dont understand why my front headphone jack would do the same as well. I did recently remove my power supply and then put it back in.
Any other thoughts as to what I could try?

Thanks


My System SpecsSystem Spec
.

26 Aug 2012   #2
fireberd

Windows 7/10 64 bit
 
 

The front headphone sound comes from the same chip on the motherboard that supplies the sound to the rear speaker output.

When you reinstalled, did you properly reinstall everything? OS, motherboard chipset drivers, device drivers including the HP supplied sound driver? Windows 7 will install a lot of drivers, some are the correct drivers and some are not, thus you need to install the PC vendor's drivers for some devices, especially the sound.

As you were inside the PC, accidental damage to the motherboard is a possibility due to the motherboard having static sensitive devices on it. Check the internal cabling and especially the cable that connects the front panel audio jacks to the motherboard, to make sure its properly seated. To see if the front panel connection is causing the low output to the speaker connection, temporarily disconnect the front panel audio connection (check or remove the front panel connection with the PC powered off. If you don't have a grounding wrist strap, at least ground yourself to a metal part of the chassis before touching anything inside).
My System SpecsSystem Spec
Reply

 Cannot get audio on any jacks.




Thread Tools





Similar help and support threads
Thread Forum
Is there a way to enable both optical audio and the stereo jacks?
I just picked up a set of gaming headphones that use optical audio for its source, but I also have a set of 5.1 surround speakers. I'd like to be able to just use the headphones when I want to without having to go into sound manager and make the optical plug the default audio source every time I...
Sound & Audio
No Audio from front or back panel jacks.
I have this motherboard. and get no audio when I plug in headphones in the front or back ports. I'm running win 7 so there aren't compatible drivers available on asus site, I tried downloading the vista x64 and installing them in compatibility mode but the device manager shows "High...
Sound & Audio
No Audio Output via Front and Rear Jacks
Hey guys, I installed the Hyper 212+ this weekend, but after installation, the audio stopped working. Thinking that this was a hardware issue, I went back and replugged some of the cables back into the mobo to make sure they were securely in there. No luck. My setup (other specs in profile):...
Sound & Audio
audio jacks
So I just got a new dell studio xps 9000 and it has no audio jacks at all. I have a logitech thx system but there is no where I can hook it up. I was wondering do the new computers have their sound output from the usb drive? So would this mean I need to find a converter from the three jacks to one...
Sound & Audio
Need help with AUDIO IN jacks..
I have an M9350f elite series from HP. There are audio IN jacks in the back of the tower and two in the front. I'm trying to hook my PS3 component cables up to my tower and play the sound through my speakers, but whatever I try does not work.. the PS3 is outputting sound via component cables.. ...
Sound & Audio
audio jacks
IN W7 how do I make it so that both the rear and front audio jacks work? Currently, my front jacks are registered devices in my sounds but when I put a headphone jack in nothing happens
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:20.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App