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Windows 7: sound suddenly not working

30 Aug 2012   #1
jimlau

Windows 7 Pro x64
 
 
sound suddenly not working

i have a sound card, sb audigy. suddenly it is not working. my computer was accidentally unplugged when on.

in control panel, it says the SB Audigy sound card cannot start, (code 10). tried to update drivers to no avail.

any ideas? this happened once before too. i think it just started working again back then after multiple re-boots.

thanks.


My System SpecsSystem Spec
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30 Aug 2012   #2
PSCO2007

Windows 7 Professional X64
 
 

Quote   Quote: Originally Posted by jimlau View Post
i have a sound card, sb audigy. suddenly it is not working. my computer was accidentally unplugged when on.

in control panel, it says the SB Audigy sound card cannot start, (code 10). tried to update drivers to no avail.

any ideas? this happened once before too. i think it just started working again back then after multiple re-boots.

thanks.
I had a similar problem recently.
I checked Services and found it was set to Stop.


Attached Thumbnails
-dev-mgr-svcs.gif  
My System SpecsSystem Spec
30 Aug 2012   #3
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

Click Start > Type in Search "msconfig" > Go to Services tab > Check if Windows Audio is checked > Apply Then restart
My System SpecsSystem Spec
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30 Aug 2012   #4
jimlau

Windows 7 Pro x64
 
 

which item under services was set to stop?

thanks.
My System SpecsSystem Spec
30 Aug 2012   #5
PSCO2007

Windows 7 Professional X64
 
 

Quote   Quote: Originally Posted by jimlau View Post
which item under services was set to stop?

thanks.
I don't recall at the moment, but see if yours is.
My System SpecsSystem Spec
30 Aug 2012   #6
jimlau

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by IanDrexP View Post
Click Start > Type in Search "msconfig" > Go to Services tab > Check if Windows Audio is checked > Apply Then restart
i see it is already checked.

btw, i have an on-board audio chip, and a plug-in sound card that is used instead.
My System SpecsSystem Spec
30 Aug 2012   #7
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

Quote   Quote: Originally Posted by jimlau View Post
which item under services was set to stop?

thanks.
Windows Audio service should be in Automatic
My System SpecsSystem Spec
30 Aug 2012   #8
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

Quote   Quote: Originally Posted by jimlau View Post
Quote   Quote: Originally Posted by IanDrexP View Post
Click Start > Type in Search "msconfig" > Go to Services tab > Check if Windows Audio is checked > Apply Then restart
i see it is already checked.

btw, i have an on-board audio chip, and a plug-in sound card that is used instead.
So your on-board audio chip is disabled? USB sound card or PCI Express?
My System SpecsSystem Spec
30 Aug 2012   #9
jimlau

Windows 7 Pro x64
 
 

it's pci express; i unplugged and plugged it in. i don't recall how i disabled the on-board chip long ago.
My System SpecsSystem Spec
30 Aug 2012   #10
jimlau

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by IanDrexP View Post
Quote   Quote: Originally Posted by jimlau View Post
which item under services was set to stop?

thanks.
Windows Audio service should be in Automatic
it is. i take it unplugging the computer when it's on can do something bad?
My System SpecsSystem Spec
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