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Windows 7: New mobo, new install, no sound


09 Sep 2012   #11
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Another thing to try:

Go into your system's BIOS settings and check the settings for the on-board audio. (Usually on the Advanced Tab under "Onboard Devices Configuration"

Sometimes there is a setting for "Front Panel Type". You want to be sure that is set to "HD Audio"

If all setting look normal, you might try setting "High Definition Audio to Disabled, then restart the computer (Save&Exit) and let it start all the way into Windows, then restart, go back into Bios, Enable HD Audio, and restart again (Save&Exit).
See if that activates the on board sound chip.


My System SpecsSystem Spec
09 Sep 2012   #12
kylegap

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Try connecting the HD Audio cable for the front panel.

Go to Control Panel Sounds and make sure Realtek HD Audio is set as the default sound device.

In the Realtek Manager, try changing the settings in the snip around and see if there is any change. Click the folder icon to access this.

Attachment 230857
Hi Britton30,

I've tried this once again and it doesn't make a change. I've gone into the BIOS and put the front panel to AC 97 then there is no little folder in Realtek Audio Manager...

I've put it back to HD AUDIO for front panel and when I go to the Realtek Audio Manager, I can only configure the Digital Output, there is no other devices detected...
My System SpecsSystem Spec
09 Sep 2012   #13
kylegap

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Another thing to try:

Go into your system's BIOS settings and check the settings for the on-board audio. (Usually on the Advanced Tab under "Onboard Devices Configuration"

Sometimes there is a setting for "Front Panel Type". You want to be sure that is set to "HD Audio"

If all setting look normal, you might try setting "High Definition Audio to Disabled, then restart the computer (Save&Exit) and let it start all the way into Windows, then restart, go back into Bios, Enable HD Audio, and restart again (Save&Exit).
See if that activates the on board sound chip.
The front panel type is set to HD Audio and I don,t have the option "High Definition Audio" in my bios that I could disable...
My System SpecsSystem Spec
09 Sep 2012   #14
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I'd be surprised if there was not a setting for the on board sound chip somewhere. Each system's BIOS settings are a little different, so you may need to poke around a little to find it.

It's a long shot anyway, it could just be a faulty chip or board.
My System SpecsSystem Spec
09 Sep 2012   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Please post a snip of your Realtek Manager.
Screenshots and Files - Upload and Post in Seven Forums

Do you have an add on Audio card? IF not there will be a setting in BIOS for it.
My System SpecsSystem Spec
09 Sep 2012   #16
kylegap

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
I'd be surprised if there was not a setting for the on board sound chip somewhere. Each system's BIOS settings are a little different, so you may need to poke around a little to find it.

It's a long shot anyway, it could just be a faulty chip or board.
Yes there is an option to enable or disable the onboard audio card, but no option to disable the hd... this should be the misunderstanding.

Here is a snapshot of my realtek audio manage... sorry it's in french. Maybe that's the problem? haha!


Attached Thumbnails
-realtek.jpg  
My System SpecsSystem Spec
09 Sep 2012   #17
kylegap

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
It's a long shot anyway, it could just be a faulty chip or board.
That's what I'm thinking about... it should have sound right off the first installation. I never had that problem ever...
My System SpecsSystem Spec
09 Sep 2012   #18
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You do have the folder icon and I pointed out in my snip, red rectangle around it.
My System SpecsSystem Spec
09 Sep 2012   #19
kylegap

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
You do have the folder icon and I pointed out in my snip, red rectangle around it.
Yeah you are right... but when I configure the front panel to AC 97 in the BIOS, there is no folder. That's what I wrote on the other post... maybe I wasn't too clear about it. I tried every single and other options in the Realtek AUdio Manager and the thing is that it still doesn't detect any speakers, headphones or mics when I plug them in.
My System SpecsSystem Spec
09 Sep 2012   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Do you have the option to change to HD audio in BIOS? Odd you Manager window has only one tab too.
My System SpecsSystem Spec
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 New mobo, new install, no sound




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