New mobo, new install, no sound

kylegap

New member
Hi!

My Motherboard blew up a last week and I replaced it with a new ASUS P5G41T-M LX PLUS. I've installed windows 7 64 bit and everything is fine but the sound...

The Realtek audio Manager tells me there is speakers and Mic plugged in the front panel wich is false... and I get no sound on front or rear plugs. It doesn't detects when I plug in the rear ends.

I've tried uninstalling drivers and reinstall the drivers from ASUS and from realtek. Always the same.

Any ideas why it tells me there is something plugged in front panel but there is nothing plugged there and I get no sound? This is weird...

Thanks|!
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
Welcome to Seven Forums kylegap. If you disconnect the 10 pin front panel audio connector (lower rear of MB), does the Realtek audio manager still say the front panel ports are in use, or can you now get audio from the rear? A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Yes, the 10 pin front panel audio connector (lower rear of MB) is disconnected and still, it tells me there is speakers and a mic plugged in front and I can't get sound. Even if I plug somthing on the back, it's not detected at all and no sound... any idea?
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Yeah, I've already seen that thread and tried everything there... but that guy is getting sound, which I'm not... Mine doesn't detects anything when I plug. It always tells me there is a MIC and Speakers on the front panel and that there is nothing plugged in the back... even though I'm plugging it.

I've just tried a fresh install on another hard drive and tried the sound in the first round but still doing the same thing.

So, I'm getting to the point I think there is a hardware problem... sucks cause it's brand new... :cry:
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
Trying to get some more eyes on this thread, see if others have ideas for you ;)

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Thanks A Guy. I've filled the help form from ASUS website as well.

It simply doesn't detects my speakers, mic or headphones when I plug them.

It tells me that there is something plugged on front panel only when I configure the AC97 on the front panel in the Realtek Audio Manager...
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
A Guy, thanks it's done.

I've just realized that my problem is really that nothing's detected when I plug mic, speakers or headphones.... I've tried the troubleshooter in windows and it tells me my speakers are not plugged in...!?!?
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
Try connecting the HD Audio cable for the front panel.

Go to Control Panel Sounds and make sure Realtek HD Audio is set as the default sound device.

In the Realtek Manager, try changing the settings in the snip around and see if there is any change. Click the folder icon to access this.

realtek.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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Reactions: Arc
Another thing to try:

Go into your system's BIOS settings and check the settings for the on-board audio. (Usually on the Advanced Tab under "Onboard Devices Configuration"

Sometimes there is a setting for "Front Panel Type". You want to be sure that is set to "HD Audio"

If all setting look normal, you might try setting "High Definition Audio to Disabled, then restart the computer (Save&Exit) and let it start all the way into Windows, then restart, go back into Bios, Enable HD Audio, and restart again (Save&Exit).
See if that activates the on board sound chip.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Try connecting the HD Audio cable for the front panel.

Go to Control Panel Sounds and make sure Realtek HD Audio is set as the default sound device.

In the Realtek Manager, try changing the settings in the snip around and see if there is any change. Click the folder icon to access this.

View attachment 230857

Hi Britton30,

I've tried this once again and it doesn't make a change. I've gone into the BIOS and put the front panel to AC 97 then there is no little folder in Realtek Audio Manager...

I've put it back to HD AUDIO for front panel and when I go to the Realtek Audio Manager, I can only configure the Digital Output, there is no other devices detected...
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
Another thing to try:

Go into your system's BIOS settings and check the settings for the on-board audio. (Usually on the Advanced Tab under "Onboard Devices Configuration"

Sometimes there is a setting for "Front Panel Type". You want to be sure that is set to "HD Audio"

If all setting look normal, you might try setting "High Definition Audio to Disabled, then restart the computer (Save&Exit) and let it start all the way into Windows, then restart, go back into Bios, Enable HD Audio, and restart again (Save&Exit).
See if that activates the on board sound chip.

The front panel type is set to HD Audio and I don,t have the option "High Definition Audio" in my bios that I could disable...
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
I'd be surprised if there was not a setting for the on board sound chip somewhere. Each system's BIOS settings are a little different, so you may need to poke around a little to find it.

It's a long shot anyway, it could just be a faulty chip or board.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I'd be surprised if there was not a setting for the on board sound chip somewhere. Each system's BIOS settings are a little different, so you may need to poke around a little to find it.

It's a long shot anyway, it could just be a faulty chip or board.

Yes there is an option to enable or disable the onboard audio card, but no option to disable the hd... this should be the misunderstanding.

Here is a snapshot of my realtek audio manage... sorry it's in french. Maybe that's the problem? haha! ;)
 

Attachments

  • realtek.jpg
    realtek.jpg
    117.4 KB · Views: 19

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
It's a long shot anyway, it could just be a faulty chip or board.

That's what I'm thinking about... it should have sound right off the first installation. I never had that problem ever...
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
You do have the folder icon and I pointed out in my snip, red rectangle around it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
You do have the folder icon and I pointed out in my snip, red rectangle around it.

Yeah you are right... but when I configure the front panel to AC 97 in the BIOS, there is no folder. That's what I wrote on the other post... maybe I wasn't too clear about it. I tried every single and other options in the Realtek AUdio Manager and the thing is that it still doesn't detect any speakers, headphones or mics when I plug them in.
 

My Computer

OS
Windows 7 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5G41T-M LX PLUS
Memory
2,00 GB
Graphics Card(s)
Express Intel(R) G41 (Microsoft Corporation - W
Sound Card
(1) Realtek High Definition Audio (2) Webcam 200
Hard Drives
(1) ST3500630A ATA Device (2) WDC WD5000AAKS-00A7B0 ATA Device (3) WDC WD5000AAKS-65YGA0 ATA Device
Other Info
Microsoft Windows*7 Édition Intégrale 64 bits 7601 Multiprocessor Free Service Pack 1
Do you have the option to change to HD audio in BIOS? Odd you Manager window has only one tab too.:confused:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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