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Windows 7: Can't Install Realtek HD Audio, new installation


10 Sep 2012   #1

Windows 7 Ultimate x64
 
 
Can't Install Realtek HD Audio, new installation

I got blue screen on installation of realtek drivers, tried about 5 versions, in the dumps is the attempt to install the 2.70 version.

Already tried reinstalling windows from another media.

EDIT
More info I forgot to post,
The BSOD occurs during the installation, and after the reboot, system got stucked with a black screen, I need to reboot again on safe mode and uninstall the realtek driver.
Tried the installation with the latest driver, some versions before, and the driver that came with the notebook, all them gave me BSOD's.

The system is a philco phn14ph24 with an asus(pegatron) motherboard, model H24L, pentium T6600 processor, 4 gb of memory. Fresh installed Windows 7 ultimate X64 SP1.



Attached Files
File Type: zip SF_10-09-2012.zip (394.1 KB, 19 views)
My System SpecsSystem Spec
.

11 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

Unfortunately, the dumps you uploaded are not opening. May be those are corrupt. If you extract those using SF Diag Tool one more time, it would be nice.

Sorry for such a let reply, and thanks for your cooperation.
My System SpecsSystem Spec
11 Sep 2012   #3

Windows 7 Ultimate x64 Full Retail SP1
 
 

You should fill out the rest of your system specs as well.
My System SpecsSystem Spec
.


11 Sep 2012   #4

Windows 7 Ultimate x64
 
 

The system spec are:
Philco Notebook using a ASUS H24L motherboard, intel pentium T6600, 4gb memory.

I was able to open these logs on another machine, run some commands, i just can't discover what is the problem, maybe downloading from dropbox you can open them
https://www.dropbox.com/s/j5hw54lih1...10-09-2012.zip

Thanks

EDIT
More info I forgot to post,
The BSOD occurs during the installation, and after the reboot, system got stucked with a black screen, I need to reboot again on safe mode and uninstall the realtek driver.
Tried the installation with the latest driver, some versions before, and the driver that came with the notebook, all them gave me BSOD's.
My System SpecsSystem Spec
12 Sep 2012   #5

Windows 7 Ultimate x64 Full Retail SP1
 
 

What I meant to say was your system specs in the user control panel (scroll to top of page, click on User CP) it will take you to where you can change your profile and stuff. One of the links on the left is 'Edit system specs'. Fill it out as completely as possible because it can help others troubleshoot problems more efficently
My System SpecsSystem Spec
12 Sep 2012   #6

Windows 7 Ultimate x64
 
 

The problem is not on my Computer. but I will do that.
My System SpecsSystem Spec
13 Sep 2012   #7

Windows 7 Ultimate x64
 
 

No one can help?
My System SpecsSystem Spec
16 Sep 2012   #8

Windows 7 Ultimate x64 Full Retail SP1
 
 

Please perform the BSOD posting instructions again. Perhaps this time the data will be readable
My System SpecsSystem Spec
Reply

 Can't Install Realtek HD Audio, new installation




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