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Windows 7: Sound drop outs.

26 Sep 2012   #1

Windows 7 Home Premium x64
Sound drop outs.

When I'm using Chrome or Firefox and I'm watching/listening to something in the browsers, the sound drops out if I do something in Windows or something else in the browser. I know that sound drop outs can be associated with DPC latency, but when the sound drops out and crackles the DPC latency is green. I only get a spike every once in a while. These sound drop outs are REALLY bugging me.

My System SpecsSystem Spec

26 Sep 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

I see this is a laptop. Can you connect using the Ethernet port/cable rather than the wi-fi for testing? If you can, disable the wi-fi controller and use the wired and see if you still have the sound problem. Wi-Fi adapters are one of the prime causes of noise. If you look through the many posts here, you will see pops/cracks are a frequent complaint (with both laptop and desktop systems).

Also, make sure you are using the Samsung supplied Realtek sound driver, non-vendor sound drivers can also be a problem.
My System SpecsSystem Spec
26 Sep 2012   #3

Windows 7 Home Premium x64

How would I get the Samsung supplied driver back?
My System SpecsSystem Spec

27 Sep 2012   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

Just go to the Samsung support site for your model PC.

HERE is the downloads: Support - Series 3 Notebooks NP305E7AI | Samsung Laptops
My System SpecsSystem Spec

 Sound drop outs.

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