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Windows 7: downloaded driver for wireless keyboard and mouse and lost my sound

28 Sep 2012   #1
docfries

windows 7
 
 
downloaded driver for wireless keyboard and mouse and lost my sound

I recently purchased a new computer with operating system Windows 7. I had sound until I downloaded the drivers for Logitech wireless keyboard and mouse. I am at a loss as to how to get my sound back and continue using the keyboard/mouse. Any help would be appreciated.

doc


My System SpecsSystem Spec
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28 Sep 2012   #2
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

Welcome to Seven Forums!

Did you download the drivers from Logitech site? Or are they from a third party?
My System SpecsSystem Spec
28 Sep 2012   #3
docfries

windows 7
 
 

I downloaded the drivers from the Logitech site.
My System SpecsSystem Spec
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29 Sep 2012   #4
docfries

windows 7
 
 

I am sure there is an easy solution that I have not thought of
My System SpecsSystem Spec
29 Sep 2012   #5
IanDrexP

Windows 7 Ultimate SP1 (32-bit)
 
 

Reinstall drivers for your Sound might do the trick what is its model? If sound card it should be in Device Manager under Sound, video and game controllers. If its on-board (meaning intact with the motherboard) then look at the motherboard's specs to find out its model =)
My System SpecsSystem Spec
29 Sep 2012   #6
docfries

windows 7
 
 

well......as impatient as I am...and feebing around...I uninstalled the drivers for the keyboard and mouse...and the sound has returned...both keyboard and mouse work...just don't have the added bells and whistles attached...and I can live with it...the sound is a sound card...and I figured...I looked at it...and the drivers must conflict...

thanks for the suggestions...

doc
My System SpecsSystem Spec
29 Sep 2012   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm thinking that the problem lies in the keyboard keys for volume + - and mute.
If and when you get bored you could take a look and see what you find.
My System SpecsSystem Spec
29 Sep 2012   #8
docfries

windows 7
 
 

thanks Layback Bear...I did play with those keys on the keyboard...didn't seem to make a difference...but have no problem checking it out again
My System SpecsSystem Spec
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 downloaded driver for wireless keyboard and mouse and lost my sound




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