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Windows 7: PROBLEM creative driver

29 Oct 2012   #1

windows 7 64bit
PROBLEM creative driver

Hello guys,
I have a problem with the driver "XFXA_PCDRV_LB_1_04_0000" or "SBXF_PCDRV_LB_2_18_0015" and when I try to install it, I got the error "impossible to detect a supported product from the system..blabla".

This is the hardware ID:

What can I do?

My System SpecsSystem Spec

29 Oct 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

That doesn't mean a lot as it is. What is the SoundBlaster model? Is the driver you are trying to install the correct driver from the Crreative (SoundBlaster) site for the OS you are using?

One other possible problem, a seating problem with the sound card and the reason its not being detected. With the PC powered off, reseat the sound card (unplug then plug back in), power on and try the driver again.
My System SpecsSystem Spec
29 Oct 2012   #3
Microsoft MVP

Win 7 Ultimate x64

mATIKK welcome to the Seven Forums.

From what little I can find about that DevID, it appears to be for a fireware port and not the card itself. If that is what it is then neither of the drivers that you listed will work as there are no firewire ports on any of the X-Fi line, as Creative stopped using one after the Audigy 2/4 cards.

Seeing as the DevID you posted isn't for the actual card, might be a better idea to pull the card and check the model number on it and post it back here. The number should be along the top edge of the card and look something like SBxxxx.
My System SpecsSystem Spec


 PROBLEM creative driver

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