New
#1
No sound in Headphone/HD audio/HP pavilion
Hi guys,
I can't have sound in my headphone in the notebook anymore.
I don't know what to do more! I spent the last whole two days reading about it and doing testings. I've seen also that there are at least 6 threats about it here in the forum. I read them all, but until now I couldn't get this fixed. I think generally is the same problem with some slightly different details.
I'm using windows 7 ultimate, 64x, and the basic information about my notebook is:
HP Pavilion dv9670em
Here is the HP website page with the drivers:
Software & Driver Downloads HP Pavilion dv9670em Notebook PC - HP Customer Care (United States - English)
So, to start its not a problem in the headphone and I think neither with the hardware device, since I have been using it normally a week ago. And all the times I had to format the computer I never had this issue.
Now I have formated my notebook as usually and used the same drivers as usually. And there is this problem. I have even reformated the laptop again 2 times just to be sure there was something wrong with the drivers.
The situation just after formating is:
- Playback device with: Speakers, Headphone (as default) and Realtek Digital output.
- The computer is mute. When put the Speakers as default, then the speakers work. But in both case, theres no sign when plugin or unplugin the headphone, in neither of the 2 inputs (my laptop has 3 holes: left is mic, center and right is headphone).
Then, I have installed what I think is the most recent driver for Realtek, (R2.54). Available in the fabricant website:
Realtek
And here (page in french):
Drivers Realtek Pilote High Definition Audio R2.16 WHQL
When I install the driver is even worse! Because then the Headphone disapear from the playback device list. And the speakers don't work anymore.
So, from now I have uninstalled the Realtek drivers and seems that windows install as generic HD audio driver, what leads to the first situation in the playback devices list (speakers, headphone and digital output).
I would think then that my hard has a problem, but since nothing happened and the problem appeared after formating I think shouldnt be it.
Please, guys, I would really appreciate if you could help me with it.
Best regards.
Miro Soares
Last edited by mirosoares; 25 Nov 2010 at 11:42. Reason: Correcting mistakes