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Windows 7: Realtek High Definition Audio, No Sound


27 Nov 2012   #1
Shreddie

Windows 7 Home Premium 32bit
 
 
Realtek High Definition Audio, No Sound

This is the second time this has happened.

My audio is not working. No output at all. My audio card is motherboard integrated. As said in the title, it is Realtek High Definition Audio (Speakers). Like I also said, this is the second time this has happened. Last time, I reinstalled my drivers and I was good to go. This time, however, I have reinstalled the drivers 3 times to no avail. When I plug in headphones and externals speakers, though, the audio works. Anyone got any suggestions?

Thanks,
Lucas


My System SpecsSystem Spec
28 Nov 2012   #2
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello an welcome Shreddie So if they were working what have you done since then? that is different, and where did you download the driver form?

The motherboard too my friend what is that?
My System SpecsSystem Spec
28 Nov 2012   #3
Shreddie

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Hello an welcome Shreddie So if they were working what have you done since then? that is different, and where did you download the driver form?

The motherboard too my friend what is that?
The driver is the 6.0.1.6368 driver. I did nothing, I even watched some Youtube videos about an hour before I noticed something was wrong. I got the drivers from Windows driver downloading/grabbing. My motherboard is a Gigabyte GA-MA78GM-S2HP. I also may think that it may have something to do with my monitor's sound system, because if I plug in external speakers to the same plug where I plug in the moniter sound, it still plays.
My System SpecsSystem Spec
28 Nov 2012   #4
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Shreddie View Post
Quote   Quote: Originally Posted by ICit2lol View Post
Hello an welcome Shreddie So if they were working what have you done since then? that is different, and where did you download the driver form?

The motherboard too my friend what is that?
The driver is the 6.0.1.6368 driver. I did nothing, I even watched some Youtube videos about an hour before I noticed something was wrong. I got the drivers from Windows driver downloading/grabbing. My motherboard is a Gigabyte GA-MA78GM-S2HP. I also may think that it may have something to do with my monitor's sound system, because if I plug in external speakers to the same plug where I plug in the moniter sound, it still plays.
You say that headphones and external speakers work OK. What is not working?
My System SpecsSystem Spec
28 Nov 2012   #5
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Yep Shreddie like Bigmack I a getting a tad confused here as to what is not working.

I think you mean if you plug in your speaker system to the board audio socket (green) the audio doesn't play and yet it will if you plug it into where the monitor plugs in it does . What I can't quite work out is what sort of cabling are you using for the monitor?

If you have DVI then you would need separate audio cable / link if you are using HDMI then you don't need that audio link for the monitor.

So can you clarify what is plugged into where and with what please.
My System SpecsSystem Spec
28 Nov 2012   #6
Shreddie

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by Shreddie View Post
Quote   Quote: Originally Posted by ICit2lol View Post
Hello an welcome Shreddie So if they were working what have you done since then? that is different, and where did you download the driver form?

The motherboard too my friend what is that?
The driver is the 6.0.1.6368 driver. I did nothing, I even watched some Youtube videos about an hour before I noticed something was wrong. I got the drivers from Windows driver downloading/grabbing. My motherboard is a Gigabyte GA-MA78GM-S2HP. I also may think that it may have something to do with my monitor's sound system, because if I plug in external speakers to the same plug where I plug in the moniter sound, it still plays.
You say that headphones and external speakers work OK. What is not working?
Quote   Quote: Originally Posted by ICit2lol View Post
Yep Shreddie like Bigmack I a getting a tad confused here as to what is not working.

I think you mean if you plug in your speaker system to the board audio socket (green) the audio doesn't play and yet it will if you plug it into where the monitor plugs in it does . What I can't quite work out is what sort of cabling are you using for the monitor?

If you have DVI then you would need separate audio cable / link if you are using HDMI then you don't need that audio link for the monitor.

So can you clarify what is plugged into where and with what please.
the internal speakers; any other speakers or headphones I remotely plug in from the outside work. the audio that is integrated in my monitor/computer doesn't work
My System SpecsSystem Spec
28 Nov 2012   #7
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hey Shreddie I am sorry mate and I am not trying to be obstructive but I am still not sure what you are plugging into what.

I see in your specs you have a ? dedicated in a PCI slot sound card? if so like my Asus Xonar cards it will shut off the motherboard's audio so that you could not use it's green (audio) socket.

If you are using some sort of software that gives you the ability to change and / or mix frequencies then you would still be using the motherboard audio socket.

Now where the monitor audio is coming from I can only guess that you are using an HDMI cable.

So we need to know a) is there a drop in ( motherboard slot) audio card b) where and how is the monitor plugged into the computer.
My System SpecsSystem Spec
28 Nov 2012   #8
Shreddie

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Hey Shreddie I am sorry mate and I am not trying to be obstructive but I am still not sure what you are plugging into what.

I see in your specs you have a ? dedicated in a PCI slot sound card? if so like my Asus Xonar cards it will shut off the motherboard's audio so that you could not use it's green (audio) socket.

If you are using some sort of software that gives you the ability to change and / or mix frequencies then you would still be using the motherboard audio socket.

Now where the monitor audio is coming from I can only guess that you are using an HDMI cable.

So we need to know a) is there a drop in ( motherboard slot) audio card b) where and how is the monitor plugged into the computer.
not exactly sure how to find the answer to either of those questions (my dad built me this computer some 7 years ago), but I do have a Realtek HD Audio Manager. I think the audio wire from my monitor is in the back analog panel (here's a picture)
http://gyazo.com/a245623b2a5a77d9f30a93522d918d34
My System SpecsSystem Spec
28 Nov 2012   #9
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Right Lucas sorry bout that missed seeing your name - mate then you have the software and not a sound card.

So I guess you are using the blue VGA plug for the monitor - see pic sorry about the spelling.

Do you know how to use the Device Manager?

Plus just as matter of pure coincidence I downloaded the RealTek HD centre last night and I had a torrent of malware along with it.

So it begs the question have you scanned recently for malware if not try these
Malwarebytes < free version

and

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware! < free again

Plus what security do you have on the machine mate and how long is it since you last cleaned the machine up?

Try the scans first then it will be a look in the Device Manager - let us know if you are confident with that one - not being funny but you would e surprised how many people are not fully aware of it.
My System SpecsSystem Spec
28 Nov 2012   #10
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

On my PC, I have speakers plugged into the PC in the green slot in the back. If I did not have those plugged in, I would get no sound. I am not sure where your sound is coming from. A simple solution would be get a pair of speakers and plug them in. You said that would work.
My System SpecsSystem Spec
Reply

 Realtek High Definition Audio, No Sound




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