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Windows 7: Sound cuts out during youtube videos and games

03 Dec 2012   #1
chunkyd

Windows 7 Pro x64
 
 
Sound cuts out during youtube videos and games

I recently reformatted my computer after having BSOD issues. Someone from these forums helped me solve the BSOD issues, but I still have sound issues. When watching a Youtube video in Chrome or Firefox, the sound will cut out after a few seconds. The video still plays fine. IE9 has no problems. Sound also cuts out or is entirely absent in certain games. Is there anything I can try that may help?

Here is a link to my BSOD thread in case there is any important info you can grab from the upload:

http://www.sevenforums.com/crashes-d...ml#post2200752

Thank you for your help in advance,
Sam


My System SpecsSystem Spec
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03 Dec 2012   #2
Debbie B

Windows 7 Enterprise x64
 
 

Hi,

Try booting your system in safe mode and then check the performance. If the issue still persists, try updating sound driver.

Does the sound cut offline?
My System SpecsSystem Spec
05 Dec 2012   #3
chunkyd

Windows 7 Pro x64
 
 

Booting into safe mode disables all sound, as it only loads essential drivers. I booted into safe mode and was unable to hear any sound at all. I have updated the sound driver from Logitech's website.

I have a Logitech G930 if that matters. I have tried using only the Windows driver (completely uninstalled the Logitech driver), but it did not solve the issue. I will be borrowing a friend's regular plugin headset this weekend, and should be able to report back early next week.

Thanks,
Sam
My System SpecsSystem Spec
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06 Dec 2012   #4
Debbie B

Windows 7 Enterprise x64
 
 

Hi Sam,

If the issue still persists with the new headset, then try creating a New User account. You can refer to the URL mentioned which will guide you in creating a New User account:
http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

Keep me posted
My System SpecsSystem Spec
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 Sound cuts out during youtube videos and games




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