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Windows 7: Realtek High Definition Audio problem

08 Dec 2012   #1

Windows 7 64 bit
 
 
Realtek High Definition Audio problem

I have a new Dell PC that has Realtek High Definition Audio. As best as I can describe it, while watching videos or in a game, it periodically and with no particular intervals of time, will momentarily (no more than a second) pause and I'll hear a buzz. It then carries on as if nothing had happened. There is no rhyme nor reason to when this happens. Any ideas?

My System SpecsSystem Spec
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08 Dec 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

That sounds like what a bad speaker or speaker connection would do. Do you have a headphone you can connect to the headphone jack (or the rear GREEN speaker jack) and see if does it with the headphone? That would help to isolate the problem.

We have also seen audio problems caused by wi-fi or a cell phone or cordless phone close to the PC/speakers.
My System SpecsSystem Spec
08 Dec 2012   #3

Windows 7 64 bit
 
 

I don't have any headphones to try. But as far as wifi goes, I got a router about 2 weeks ago to enable wifi use on my cell phone, but the computer has done this since I hooked it up right out of the box. I don't have a wireless land line phone and I don't know that my cell phone is the cause either because this will happen even if the phone is at the other end of the house on the charger. I've checked all the connections on the speakers and they all seem tight.
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08 Dec 2012   #4

Win7 H.Prem. 32bit+SP1
 
 

Try a different app to play your videos.
My System SpecsSystem Spec
09 Dec 2012   #5

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Try a different app to play your videos.
How do you play you tube videos on anything but what they normally play on?

However, as I said in the OP, this doesn't only happen with videos. It also happens in games.
My System SpecsSystem Spec
09 Dec 2012   #6

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by cheezit View Post
How do you play you tube videos on anything but what they normally play on?
However, as I said in the OP, this doesn't only happen with videos. It also happens in games.
I assumed you had downloaded the videos.
My System SpecsSystem Spec
09 Dec 2012   #7

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

You need headphones, even if its the inexpensive "ear buds" to at least try and isolate where the problem is - the PC or speakers.

Dell has a users helping users forum, like this one. You can post there if we are unable to help you.

http://en.community.dell.com/
My System SpecsSystem Spec
09 Dec 2012   #8

Windows 7 64 bit
 
 

I don't want to seem argumentative, but I don't see how it could be the speakers. As I said in the OP, when it does this, there is also a pause in the video or game that coincides with the buzzing. If it were the speakers, why would it also pause for the same length of time and at the same time?
My System SpecsSystem Spec
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 Realtek High Definition Audio problem




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