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Windows 7: sounds freezes when playing music for a couple of seconds

09 Dec 2012   #1
cloud9

windows 7 professional 64Bit
 
 
sounds freezes when playing music for a couple of seconds

hello
i notice this problem almost 1 week ago and cant do anything about.. when i play music in windows media player or traktor it freezzes for 2 sec and then back to normal.. its really annoying and dont know where to start looking for the problem.. i check windows logs in event viewer but didn't see any errors related..
my system is :
asus p5kpl-vm
intel quad core q6600 2.4
4gb of ram
win 7 pro 64bit
sound card: external usb native intstruments audio kontrol 1
graphic card: nvidia gforce gt220

any help would accepted
thanks!
is there any place should i look for errors?


My System SpecsSystem Spec
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10 Dec 2012   #2
PCTechie

Windows 7 Home Premium
 
 

I hope this will help you. Try to fix the WMP with the troubleshoot guide.

Windows Media Player Troubleshooting Guide
My System SpecsSystem Spec
10 Dec 2012   #3
cloud9

windows 7 professional 64Bit
 
 

i did the troubleshooting but the problem still appearing...
My System SpecsSystem Spec
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10 Dec 2012   #4
fireberd

Windows 7/10 64 bit
 
 

As this is USB, it could have something to do with what else is on the USB bus.

The motherboard has RealTek audio, is this disabled? If not, disable it and see if that changes anything.

Also, try using the RealTek with the NI disconnected and see if you get the intermittent problem.

I have a recording studio, using Sonar X2 and a Roland Octa-Capture.
My System SpecsSystem Spec
10 Dec 2012   #5
cloud9

windows 7 professional 64Bit
 
 

well i i digg this a little more.. and found out that NI Audio kontrol gives me errors in system performance test:
''Audio performance problems detected.This is most likely caused by your computer configuration.This computer is most likely not suitable for realtime Audio.''

also i download latencymon and DPC: and having this results.. all i can say is tha t i have the latest Bios try to disable the ethernet card but still the same..or before that inputdirector..also i disable onboard realtek..nothing changed..
i thought this of using the onboard realtek..and disable the NI but i notice those above...: sick:


Attached Thumbnails
-latency.jpg   -latency2.jpg  
Attached Images
 
My System SpecsSystem Spec
11 Dec 2012   #6
fireberd

Windows 7/10 64 bit
 
 

With NI Audio Kontrol causing errors in performance tests, this is another reason to disconnect it and enable the RealTek audio, for testing. That may not be the problem but you have to eliminate the NI Audio Kontrol as the problem before going further.
My System SpecsSystem Spec
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 sounds freezes when playing music for a couple of seconds




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