Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: "No audio output device is installed" Help!

30 Sep 2009   #1
telstar 92

Windows 7 RC 32-bit
 
 
"No audio output device is installed" Help!

Hey Everyone,
I have recently finished building myself a P.C. When I first used it I noticed it had no sound. There was a cross over the sound icon and it said no audio output device installed.

On running Dxdiag there seems to be nothing at all under "sound", even though I know I have integrate realtek HD audio.

Under system information (msinfo32), however, it says that under sound device there is a sound card, but it says "status: error".

In device manager, in sound, video and game controllers, it has the realtek card there, but with a yellow exclamation mark next to it. Under properties it says that it "cannot start. (code 10)". It says that the drivers for it are up to date, but even so I downloaded the most recent realtek audio driver to make sure. This made no difference, although I am not sure it installed properly as device manager still says that the default windows driver is in place.

I have speakers that work and I have checked alot of things to see if they are okay, including clean installs and the such, but my computing knowledge is extremely limited and I was wondering if anyone could suggest anything I could check or do or buy to make my sound work.

Thanks very much for your time, Telstar


My System SpecsSystem Spec
.
30 Sep 2009   #2
myzr7

Windows 7 Ulti. x64
 
 

[QUOTE=telstar 92;290463]Hey Everyone,
I have recently finished building myself a P.C.

In device manager, in sound, video and game controllers, it has the realtek card there, but with a yellow exclamation mark next to it. Under properties it says that it "cannot start. (code 10)". It says that the drivers for it are up to date, but even so I downloaded the most recent realtek audio driver to make sure. This made no difference, although I am not sure it installed properly as device manager still says that the default windows driver is in place.



code 10 sounds like a driver problem. Have you tried to go to properies and uninstalling the hardware then restarting the pc. maybe it will find the driver that you dloaded from real tec. What version was that because I do see a driver for win7 x32 listed for your device and that is v r2.31 ?
My System SpecsSystem Spec
30 Sep 2009   #3
telstar 92

Windows 7 RC 32-bit
 
 

When I uninstall the driver the whole heading of "sound video and game controllers" disappears with the device and when I restart it there is still nothing there. I should point out that the only way that it was there in the first place was because I added it manually by clicking "add legacy hardware" from the action menu on device manager.

Also I dont know whether it could be a UAA I need but a friend suggested that to me and I dont know whether I need/already have one of them.

Thanks, Telstar

P.S. yes, the driver I downloaded was the new real tek 2.31
My System SpecsSystem Spec
.

30 Sep 2009   #4
myzr7

Windows 7 Ulti. x64
 
 

My System SpecsSystem Spec
01 Oct 2009   #5
telstar 92

Windows 7 RC 32-bit
 
 

Yes, I downloaded the zip file and extracted it into
C:\Program Files\realtek and then I ran the setup, it said it had installed it fine, but then I restarted and it had made no difference to my sound. I dont know whether or not this is because it is a different problem or because I did not install the driver properly. The only other thing to note is when I go on to the details tab in the properties of the device, when I choose the problem code from the drop-down menu it comes up with the code: 0000000A
I have also had a couple of STOP errors where this code is repeated and followed by some other codes. I dont know whether that helps at all.
Thanks for your time, Telstar
My System SpecsSystem Spec
01 Oct 2009   #6
myzr7

Windows 7 Ulti. x64
 
 

telstar. try removing realtek from add remove programs if its there and uninstall driver then run compatibility mode on your .exe file of the downloaded driver. see if this helps. good luck to you.
Compatibility Mode
My System SpecsSystem Spec
01 Oct 2009   #7
telstar 92

Windows 7 RC 32-bit
 
 

No I am afraid that this did exactly the same as running the setup normally. Is there any way of checking that the driver has installed and it is the downloaded driver not the windows one? this could help target the problem. Also, I should add that under device manager at the moment there is not even a heading of sound, video and game controllers, so I dont whether my computer has actually recognized the integrated sound card, especially as there isnt anything in msinfo32 either.
My System SpecsSystem Spec
01 Oct 2009   #8
mitee1dog

windows vista
 
 
answer to windows vista audio

had this problem/fixed it free & heres the link> works on windows vista & i dont know if it works on windows XP...
http://support.gateway.com/support/d...ef=DX&id=22640
good luck & there is no registration code to purchase. totally free. i was stupid and purchased Driver Detective which to my surprise didn't work. but then i asked the support people i know and this is the link that truly fixes the problem.

Quote   Quote: Originally Posted by telstar 92 View Post
Hey Everyone,
I have recently finished building myself a P.C. When I first used it I noticed it had no sound. There was a cross over the sound icon and it said no audio output device installed.

On running Dxdiag there seems to be nothing at all under "sound", even though I know I have integrate realtek HD audio.

Under system information (msinfo32), however, it says that under sound device there is a sound card, but it says "status: error".

In device manager, in sound, video and game controllers, it has the realtek card there, but with a yellow exclamation mark next to it. Under properties it says that it "cannot start. (code 10)". It says that the drivers for it are up to date, but even so I downloaded the most recent realtek audio driver to make sure. This made no difference, although I am not sure it installed properly as device manager still says that the default windows driver is in place.

I have speakers that work and I have checked alot of things to see if they are okay, including clean installs and the such, but my computing knowledge is extremely limited and I was wondering if anyone could suggest anything I could check or do or buy to make my sound work.

Thanks very much for your time, Telstar
My System SpecsSystem Spec
01 Oct 2009   #9
mitee1dog

windows vista
 
 

dl the driver free/no bull****/no charge/works for windows vista other os unknown i.e. windows XP
http://support.gateway.com/support/drivers/getFile.asp?ref=DX&id=22640
My System SpecsSystem Spec
01 Oct 2009   #10
telstar 92

Windows 7 RC 32-bit
 
 

Quote   Quote: Originally Posted by mitee1dog View Post
dl the driver free/no bull****/no charge/works for windows vista other os unknown i.e. windows XP
http://support.gateway.com/support/drivers/getFile.asp?ref=DX&id=22640
I have Windows 7 RC though and i have already got what I am almost certain is the right driver, it just still isnt working. I will, however, have a go at this.
Thanks, Telstar
My System SpecsSystem Spec
Reply

 "No audio output device is installed" Help!




Thread Tools




Similar help and support threads
Thread Forum
Sony VAIO laptop "No Audio Output Device Installed"
Warning, I am NOT a computer person at all, but have spoken to some and tried several repairs. I have a Sony VAIO VPCEA24FM laptop, running windows 7 64-bit and the sound has randomly stopped working (made no changes to anything that I know of). There is a red circle with an x in it on the volume...
Sound & Audio
Sound error "no audio output device is installed"
Recently when I was trying to enable my sound card so I could make YouTube videos, I managed to somehow break my sound. I have a windows 7 64bit computer that runs realtek hd audio and nvidia hd audio. I have tried reinstalling windows and that does not work, as it comes up with an error message...
Sound & Audio
Red X on Volume Icon, "No Audio Output Device is installed."
Hey, guys. I've been having that problem for a while now, but I could always just system restore back to a previous state and my sound comes back. But now, it seems that when I tried to do a system restore, one wasn't available. I've done everything that I've searched on, like...
Sound & Audio
Sony VGN-FZ21Z "no audio output device installed"
Hello All, I am sorry if this has been addressed but I have been looking everywhere and have tried so many things to resolve this issue to no avail. My Sony laptop VGN-FZ21Z VISTA home premium 32 bit has a little red x next to the audio on the bottom right toolbar. No Audio output device is...
Drivers
Acer Aspire 3690 w/ Conexant: "No Audio Output Device is installed"
Greetings and salutations. I recently upgraded an Acer Aspire 3690 to Windows 7 (32bit) and everything went well, almost. See, for life of me I can't get audio to work. (That old chestnut.) The speaker icon in the notification area displays the white cross/red circle and informs me that "No...
Sound & Audio
Audio stops working, "No Audio Output Device Installed"
I'm running a Dell XPS 420, which came with Windows Vista. I decided this morning that I was going to give Windows 7 a try, backed up some media on another PC, and did a completely fresh install. Everything worked perfectly, I didn't even have to install any drivers. My native resolution was...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App