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Windows 7: Can't see Stereo Mix on Dell Inspiron 7520

29 Dec 2012   #1
SeanieOS

Windows 7 Home Premium 64-bit
 
 
Can't see Stereo Mix on Dell Inspiron 7520

Hello

I've googled and read a lot of forum posts about this topic but I still can't figure it out.

I have a new Dell Inspiron 7520 and I want to use the Stereo Mix feature so I can record audio coming out of my Conexant SmartAudio HD soundcard. I right click on the speaker icon in the system tray, click Recording devices and then right click the white space to Show Disabled and Show Disconnected Devices however still Stereo Mix won't show up.

I have installed Audacity but Stereo Mix does not show up under the Input or Output devices there either.

I've tried downloading the latest Conexant Driver from the Dell Drivers webpage and also tried installing the latest RealTek Driver but no luck with either. Some say StereoMix may not be available at the hardware level but I'm not sure.

From another forum I tried the following with the Conexant driver but either I wasn't doing it right or it didn't work either...

I opened the driver .inf file, it was called oem2.inf and these three lines were commented (they each had a semi-colon before them). I uncommented the lines:

HKR,%EPattributePath%\EpSettings\StereoMixEnable,Enable,1,01

HKR,%EPattributePath%\EpSettings\StereoMixEnable,MixAssocSeq,1,E0,E0

HKR,%EPattributePath%\EpSettings\StereoMixEnable,MuteGainSettings,1,00,00

I then went into device manager and re-installed the Conexant driver by browsing to the location of the .inf file I just edited (by removing the semi-colon comments). But I then got the error message: "Windows found driver software for your device but encountered an error while attempting to install it - Conexant Audio HD - The System cannot find the file specified." Right before that I noticed it says the driver is not signed which might be a problem as I have 64-bit Win 7 Home Premium. To try and get around that I opened an elevated command prompt and typed: bcdedit /set nointegritychecks ON to try and by-pass the requirement that drivers be digitally signed in case that was the problem but it didn't help.

I downloaded Speccy and here are my system details:
OS: Win 7 Home Premium 64-bit SP1
CPU: Intel Core i7 3612QM @ 2.10GHz
Motherboard: Dell Inc. 0PXH02 (U3E1)
Audio: High Definition Audio Device

Any help greatly appreciated, maybe someone knows of drivers that will work with my chipset/motherboard and give me Stereo Mix?

Cheers.


My System SpecsSystem Spec
.
29 Dec 2012   #2
fireberd

Windows 10 64 bit
 
 

The conexant driver is the correct one, the RealTek is different hardware and won't install.

Your System details shows "High Definition Audio Device". That usually indicates the basic function Windows installed sound driver, not the Conexant driver??

Here is the Conexant driver from the Dell Downloads: Driver Details | Dell United States

I used to do a lot of support on the Dell Community (users forum). In just about every case the Dell supplied sound drivers were the only ones that worked correctly. Non-Dell in many cases either will not install or do not work properly.

You could post on the Dell Laptop forum and one of the experts there may be able to help.
http://en.community.dell.com/support...p/default.aspx
My System SpecsSystem Spec
29 Dec 2012   #3
SeanieOS

Windows 7 Home Premium 64-bit
 
 
Can't see Stereo Mix on Dell Inspiron 7520

Hello

And thank you for the quick reply. Yep I downloaded the latest Connexant driver today from Dell. I re-installed it again just now and I ran Speccy again and now it says:

Audio
Sound Cards - Conexant SmartAudio HD, Intel Display Audio
Playback Device - Speakers (Conexant SmartAudio HD)
Recording Device- Internal Microphone (Conexant SmartAudio HD)

However, still no Stereo Mix even when I right click in "Sound" and have Show Disabled and Show Disconnected Devices enabled.

There is a series of posts on a Toshiba Forum titled "How get Stereo Mix on Conexant sound card SOLUTION" where they talk about editing the driver .inf file and then re-installing the driver using that file and that has worked for several people so it seemed to be a software limitation, for them at least, and not necessarily hardware.

I'll post on the Dell Forum. Any other advice much appreciated

Cheers.
My System SpecsSystem Spec
.

30 Dec 2012   #4
SeanieOS

Windows 7 Home Premium 64-bit
 
 
Can't see Stereo Mix on Dell Inspiron 7520

I got it working!

The solution involved making changes to the .inf driver file and re-installing that file. Here I explain what I did in case someone else has this same problem.

My Problem:
New Dell Inspiron 7520, Win 7 Home Premium 64 bit, Conexant SmartAudio HD Soundcard with latest Conexant driver from Dell Drivers website. Stereo Mix would not show up in Control Panel > Sound > Recording Tab even after right clicking on empty space and selecting Show Disabled and Show Disconnected Devices.

Solution:
Ensure you have the Conexant SmartAudio HD driver installed. You should see it under Sound, Video and Game Controllers in Device Manager. With the Conexant driver already installed and working the key is finding the exact location of the driver file. It might vary from one computer to another and also be called something else. Mine was called chdrt.inf and it was located in: C:\Windows\System32\DriverStore\FileRepository\chdrt.inf_amd64_neutral_fa34defac299c440

If you are not sure where your .inf file is located you could do a windows search for text in files of the string: EpSettings\StereoMixEnable. It will most likely be a file with the extension .inf and be located in a sub folder of the System32 folder.

Right click on the .inf filename and select "Open With" then choose Notepad. Hit Control+F then search for StereoMix to find the three lines:
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,Enable,1,01
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,MixAssocSeq,1,E0,E0
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,MuteGainSettings,1,00,00

Delete the semi-colons -->; and save the file. However Windows won't let you save the .inf file unless you change the files permissions. This gets complicated and a bit dangerous!

Basically right click on the .inf and then click these tabs/buttons.. Properties> Security>Advanced>Owner. The current owner should be TrustedInstaller. Change this to an account on your computer that has Administrator rights and you can log in as. So Click on Edit and in the "Change Owner To:" field there should be an entry there such as: Administrators (Your computer name\Administrators) so choose that then Ok and apply and Ok to close out all the dialog boxes.

Now right click on the .inf file again: Properties>Security>Edit>Select "Everyone" in "Group or User Names">Select checkbox for "Write" in the "Permissions for Everyone" section>Hit Apply and OK your way to close all the dialog boxes. Now you can save the .inf file you deleted the semi-colons from!

This step is VERY important. You must change back the permissions to the way they were. Right click on the .inf and as before change the Write permission by deselecting the checkbox for "Write" and also then change the Ownership of the .inf file back to TrustedInstaller. This time you go Owner>Edit>Other Users or Groups and type in NT SERVICE\TrustedInstaller in the box and hit Check Names then Ok and Apply your way out of the dialog boxes.

Now finally re-install the driver: Here I got problems with the driver not being recognised and possibly it was because Windows 7 64 bit was saying it is not digitally signed so here's what I did: Start Menu>Right click Command Prompt>Run as administrator>type in this command and hit enter... bcdedit /set nointegritychecks ON.
To install the driver: Device Manager>Sound, Video and Game Controllers>Right click on Conexant SmartAudio HD>Update Driver Software>Browse my computer for driver software>Let me pick from a list..>Have Disk>Browse>Now in here you need to find the location of the .inf file you just edited, in my case I pasted in the path to the folder and hit enter then selected the chrdt.inf file and hit OK. When it was installed I went back to the command line as before and ran the command: bcdedit /set nointegritychecks OFF

Now I rebooted the computer and this time Stereo Mix DID show up in Control Panel > Sound > Recording Tab after right clicking on empty space and selecting Show Disabled and Show Disconnected Devices. I wonder why the Conexant driver has those three lines commented out thus disabling Stereo Mix?

Sorry for the long post but if I had found an idiots guide like this yesterday it would have saved me about 8 or 9 hours of googling and frustration!

Sources of info:
"How get Stereo Mix on Conexant sound card SOLUTION"
http://forums.toshiba.com/t5/Audio-Sound/How-get-Stereo-Mix-on-Conexant-sound-card-SOLUTION/td-p/174656
"How to Configure System32"
http://www.ehow.com/how_7625078_configure-system32.html
"How to Restore TrustedInstaller as Owner of a File in Vista and Windows 7"
http://www.vistax64.com/tutorials/159360-trustedinstaller-restore-owner.html
"Windows 7 - Disable signature verification of drivers"
http://en.kioskea.net/faq/3914-windows-7-disable-signature-verification-of-drivers
My System SpecsSystem Spec
15 Apr 2013   #5
reza90

Ontario
 
 

Quote   Quote: Originally Posted by SeanieOS View Post
I got it working!

The solution involved making changes to the .inf driver file and re-installing that file. Here I explain what I did in case someone else has this same problem.

My Problem:
New Dell Inspiron 7520, Win 7 Home Premium 64 bit, Conexant SmartAudio HD Soundcard with latest Conexant driver from Dell Drivers website. Stereo Mix would not show up in Control Panel > Sound > Recording Tab even after right clicking on empty space and selecting Show Disabled and Show Disconnected Devices.

Solution:
Ensure you have the Conexant SmartAudio HD driver installed. You should see it under Sound, Video and Game Controllers in Device Manager. With the Conexant driver already installed and working the key is finding the exact location of the driver file. It might vary from one computer to another and also be called something else. Mine was called chdrt.inf and it was located in: C:\Windows\System32\DriverStore\FileRepository\chdrt.inf_amd64_neutral_fa34defac299c440

If you are not sure where your .inf file is located you could do a windows search for text in files of the string: EpSettings\StereoMixEnable. It will most likely be a file with the extension .inf and be located in a sub folder of the System32 folder.

Right click on the .inf filename and select "Open With" then choose Notepad. Hit Control+F then search for StereoMix to find the three lines:
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,Enable,1,01
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,MixAssocSeq,1,E0,E0
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,MuteGainSettings,1,00,00

Delete the semi-colons -->; and save the file. However Windows won't let you save the .inf file unless you change the files permissions. This gets complicated and a bit dangerous!

Basically right click on the .inf and then click these tabs/buttons.. Properties> Security>Advanced>Owner. The current owner should be TrustedInstaller. Change this to an account on your computer that has Administrator rights and you can log in as. So Click on Edit and in the "Change Owner To:" field there should be an entry there such as: Administrators (Your computer name\Administrators) so choose that then Ok and apply and Ok to close out all the dialog boxes.

Now right click on the .inf file again: Properties>Security>Edit>Select "Everyone" in "Group or User Names">Select checkbox for "Write" in the "Permissions for Everyone" section>Hit Apply and OK your way to close all the dialog boxes. Now you can save the .inf file you deleted the semi-colons from!

This step is VERY important. You must change back the permissions to the way they were. Right click on the .inf and as before change the Write permission by deselecting the checkbox for "Write" and also then change the Ownership of the .inf file back to TrustedInstaller. This time you go Owner>Edit>Other Users or Groups and type in NT SERVICE\TrustedInstaller in the box and hit Check Names then Ok and Apply your way out of the dialog boxes.

Now finally re-install the driver: Here I got problems with the driver not being recognised and possibly it was because Windows 7 64 bit was saying it is not digitally signed so here's what I did: Start Menu>Right click Command Prompt>Run as administrator>type in this command and hit enter... bcdedit /set nointegritychecks ON.
To install the driver: Device Manager>Sound, Video and Game Controllers>Right click on Conexant SmartAudio HD>Update Driver Software>Browse my computer for driver software>Let me pick from a list..>Have Disk>Browse>Now in here you need to find the location of the .inf file you just edited, in my case I pasted in the path to the folder and hit enter then selected the chrdt.inf file and hit OK. When it was installed I went back to the command line as before and ran the command: bcdedit /set nointegritychecks OFF

Now I rebooted the computer and this time Stereo Mix DID show up in Control Panel > Sound > Recording Tab after right clicking on empty space and selecting Show Disabled and Show Disconnected Devices. I wonder why the Conexant driver has those three lines commented out thus disabling Stereo Mix?

Sorry for the long post but if I had found an idiots guide like this yesterday it would have saved me about 8 or 9 hours of googling and frustration!

Sources of info:
"How get Stereo Mix on Conexant sound card SOLUTION"
How get Stereo Mix on Conexant sound card SOLUTION - TOSHIBA FORUMS
"How to Configure System32"
How to Configure System32 | eHow.com
"How to Restore TrustedInstaller as Owner of a File in Vista and Windows 7"
TrustedInstaller - Restore as Owner
"Windows 7 - Disable signature verification of drivers"
Windows 7 - Disable signature verification of drivers

Thanks a ton for the detailed instructions! After having spent hours trying to figure out how to fix it, this worked flawlessly! The internet needs more of people like you.

Run for presidency and I'll vote for you :P
My System SpecsSystem Spec
10 May 2013   #6
Dangeon

win 8, 64 bit
 
 

Hey SeanieOS,

thanks a lot for your detailed description. made me overcome my frustration that I am having with the same kind of problem.
but i need your or some other persons advice: I am using a different DELL notebook (inspiron 3520) with another soundcard (cirrus logic). do you know how i can find out what to delete or to edit in the script of the driver?

would be great!
thanks,

dangeon
My System SpecsSystem Spec
27 Oct 2013   #7
affenjunge

Windows 8 64 Bit
 
 

Quote   Quote: Originally Posted by reza90 View Post
Quote   Quote: Originally Posted by SeanieOS View Post
I got it working!

The solution involved making changes to the .inf driver file and re-installing that file. Here I explain what I did in case someone else has this same problem.

My Problem:
New Dell Inspiron 7520, Win 7 Home Premium 64 bit, Conexant SmartAudio HD Soundcard with latest Conexant driver from Dell Drivers website. Stereo Mix would not show up in Control Panel > Sound > Recording Tab even after right clicking on empty space and selecting Show Disabled and Show Disconnected Devices.

Solution:
Ensure you have the Conexant SmartAudio HD driver installed. You should see it under Sound, Video and Game Controllers in Device Manager. With the Conexant driver already installed and working the key is finding the exact location of the driver file. It might vary from one computer to another and also be called something else. Mine was called chdrt.inf and it was located in: C:\Windows\System32\DriverStore\FileRepository\chdrt.inf_amd64_neutral_fa34defac299c440

If you are not sure where your .inf file is located you could do a windows search for text in files of the string: EpSettings\StereoMixEnable. It will most likely be a file with the extension .inf and be located in a sub folder of the System32 folder.

Right click on the .inf filename and select "Open With" then choose Notepad. Hit Control+F then search for StereoMix to find the three lines:
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,Enable,1,01
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,MixAssocSeq,1,E0,E0
;HKR,%EPattributePath%\EpSettings\StereoMixEnable,MuteGainSettings,1,00,00

Delete the semi-colons -->; and save the file. However Windows won't let you save the .inf file unless you change the files permissions. This gets complicated and a bit dangerous!

Basically right click on the .inf and then click these tabs/buttons.. Properties> Security>Advanced>Owner. The current owner should be TrustedInstaller. Change this to an account on your computer that has Administrator rights and you can log in as. So Click on Edit and in the "Change Owner To:" field there should be an entry there such as: Administrators (Your computer name\Administrators) so choose that then Ok and apply and Ok to close out all the dialog boxes.

Now right click on the .inf file again: Properties>Security>Edit>Select "Everyone" in "Group or User Names">Select checkbox for "Write" in the "Permissions for Everyone" section>Hit Apply and OK your way to close all the dialog boxes. Now you can save the .inf file you deleted the semi-colons from!

This step is VERY important. You must change back the permissions to the way they were. Right click on the .inf and as before change the Write permission by deselecting the checkbox for "Write" and also then change the Ownership of the .inf file back to TrustedInstaller. This time you go Owner>Edit>Other Users or Groups and type in NT SERVICE\TrustedInstaller in the box and hit Check Names then Ok and Apply your way out of the dialog boxes.

Now finally re-install the driver: Here I got problems with the driver not being recognised and possibly it was because Windows 7 64 bit was saying it is not digitally signed so here's what I did: Start Menu>Right click Command Prompt>Run as administrator>type in this command and hit enter... bcdedit /set nointegritychecks ON.
To install the driver: Device Manager>Sound, Video and Game Controllers>Right click on Conexant SmartAudio HD>Update Driver Software>Browse my computer for driver software>Let me pick from a list..>Have Disk>Browse>Now in here you need to find the location of the .inf file you just edited, in my case I pasted in the path to the folder and hit enter then selected the chrdt.inf file and hit OK. When it was installed I went back to the command line as before and ran the command: bcdedit /set nointegritychecks OFF

Now I rebooted the computer and this time Stereo Mix DID show up in Control Panel > Sound > Recording Tab after right clicking on empty space and selecting Show Disabled and Show Disconnected Devices. I wonder why the Conexant driver has those three lines commented out thus disabling Stereo Mix?

Sorry for the long post but if I had found an idiots guide like this yesterday it would have saved me about 8 or 9 hours of googling and frustration!

Sources of info:
"How get Stereo Mix on Conexant sound card SOLUTION"
How get Stereo Mix on Conexant sound card SOLUTION - TOSHIBA FORUMS
"How to Configure System32"
How to Configure System32 | eHow.com
"How to Restore TrustedInstaller as Owner of a File in Vista and Windows 7"
TrustedInstaller - Restore as Owner
"Windows 7 - Disable signature verification of drivers"
Windows 7 - Disable signature verification of drivers

Thanks a ton for the detailed instructions! After having spent hours trying to figure out how to fix it, this worked flawlessly! The internet needs more of people like you.

Run for presidency and I'll vote for you :P
Thank you! Thank you so very much! I had this Problem in Windows 8 with my Acer 5830 TG and I couldnt use Spotify Recorder any more without a cable between audio output & input and therefore a signalworsening for the outcoming file. It worked fine in windows 7 with my card but then in windows 8 there were no Stereo Mix. Now I have it back, thanks to you! You're great!
So this is what i've done:
I installed the original connexant audio driver published by my laptops manufacturer (acer).
Then I entered the folder "C:\Windows\System32\DriverStore\FileRepository\acrpebwa.inf_amd64_8e775376fc3612b5" where i copied the acrpebwa.inf file to my desktop (if you go this way, you don't have to do all those things with the filerights!)
I opened the acrpebwa.inf file with editor and discovered, that there are several StereoMix lines, not only the three you recited.
I got to edit->replace and replaced the string ";HKR,%EPattributePath%\EpSettings\StereoMix"
with the string "HKR,%EPattributePath%\EpSettings\StereoMix" and then pressed the button "replace all".
Then I moved the acrpebwa.inf file from my desktop back to the folder "C:\Windows\System32\DriverStore\FileRepository\acrpebwa.inf_amd64_8e775376fc3612b5" (windows 8 asks if you want to do this as administrator - so yeah: no filerights changing!
Then I got to the device Manager and selected the .inf file as you already told et voilà it worked just fine!
Thank you so very much!
My System SpecsSystem Spec
29 Oct 2013   #8
SeanieOS

Windows 7 Home Premium 64-bit
 
 

I'm glad you got your StereoMix working affenjunge. Thanks for the feedback about how to make the changes to the driver file without having to go through all those steps changing the file permissions.

Here is another way to avoid changing file permissions... download the latest Conexant driver. It will be a .exe file. Use a program called 7-Zip and you can open the .exe and look inside it. Find the driver file... it should be called chdrt.inf. With this file highlighted go to File menu and select 'Edit'. Now it will open in a text editor and you can edit out the semi-colons as mentioned before then save the file and close the archive. Now if you install this .exe file you will get the latest driver that will have StereoMix enabled.
My System SpecsSystem Spec
13 Apr 2014   #9
helpful55

W7 Ultimate 64, W7 Ultimate 64, W7 Home 64
 
 

I like leaning how to do things like this. If all I have to do is to modify the file lines I would like to cure this that way. I have this same problem on a MD2614u Gateway laptop. I enabled my file extensions and see no files with a .inf extension from either the Lenovo or Gateway latest driver download. The closest I see is a CHRDT64.sys file. When I open it with notepad plus it is endless and searching seems to not find the StereoMix lines. What do I need to do to find these lines?
My System SpecsSystem Spec
14 Apr 2014   #10
SeanieOS

Windows 7 Home Premium 64-bit
 
 

The instructions I have given in this thread only apply to the Conexant SmartAudio HD Soundcard with the Conexant driver. I don't have knowledge or experience with other soundcards on other computers. If you are not using the Conexant driver then for all I know those lines containing 'StereoMix' may not exist in the driver for your soundcard at all.

If the soundcard driver file for your laptop ends in .inf and assuming you have Windows 7 then you could use Windows search to search the contents of C:\Windows\System32 for files that contain 'StereoMix' and that end in '.inf'

You could also download the latest driver for your soundcard.. if it is a .exe file then you can open it with a program like 7-Zip and then again use Windows Search to search all the files in that .exe 'bundle' for any files that contain the string 'StereoMix'.

Good Luck.
My System SpecsSystem Spec
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