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Windows 7: Windows 7 doesn't recognize my headphones

07 Jan 2013   #1

Windows 7 Home Premium 64bit
Windows 7 doesn't recognize my headphones

I just bough new headphones and when I plug them into my laptop Windows 7 doesn't seem to recognize them at all. When I right click on the sound icon in the lower right and go to playback devices it doesn't show any headphones it just shows speakers. I also right clicked on speakers and checked "Show Disabled Devices". Also when I double click on speakers to show the speakers properties window under Jack Information it says "ATAPI Internal ATAPI Jack" and I can't click on it to enable or disable it. Also Controller Information (in speakers properties window) says Realtek High Definition Audio.

I would try to update/install new sound drivers but I have no clue what driver to install or how to find out what soundcard I am using, I think my soundcard is integrated into my motherboard but I'm not sure.

Also, my laptop is dual booted with Ubuntu and when I plug my speakers in Ubuntu sound comes out of the right ear only and sound also comes out of the speakers at the same time. So I know the jack and the headphones work (at least the right ear does).

Any suggestions?

My System SpecsSystem Spec


 Windows 7 doesn't recognize my headphones

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