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Windows 7: sigh. Windows Audio service won't start


06 Oct 2009   #1

windows 7 ultimate x64
 
 
sigh. Windows Audio service won't start

i'm using a p5b deluxe motherboard with on-board sound.

my sound was working when i installed Windows 7, but i had the speakers in the wrong port. fixed that.

the very next reboot, i get a red x over the speaker icon in the system tray. when you mouse over it, it tells you that "the Audio Service is not running." when you left click on it, it tries to fix the problem by starting Windows Audio service. it can't. i'm not suprised. if you right-click on the icon and choose a device to look at, the sound window comes up from the control panel. under both playback and recording, there are no devices shown. instead it says "No audio devices are installed".

now, i think this is the biggest clue: when you go into services, Windows Audio's status is blank, and, strangely, the Startup Type is set to Automatic. all three other dependant services are turned on ( Windows Audio Endpoint Builder, Plug and Play, and, i'm pretty sure, RPC Endpoint Mapper ).

k, when you right-click the Windows Audio service, it starts to, breifly, turn on but quickly shows an error message saying,
"Windows could not start the Windows Audio service on Local Computer.
Error 1079: The account specified for this service is different from the account specified for other services running in the same process."

the same up-to-date drivers are running as before.

i've tried several times to reboot, uninstall and reboot, roll back and reboot, and update and reboot concerning the drivers for the sound device.

i have even unplugged the speakers and turned off soundMAX's help program.

i'm lost.

please and thanks.


My System SpecsSystem Spec
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06 Oct 2009   #2

7600.20510 x86
 
 

I hate to say it, over the years though, I have read about people plugging into the wrong jack and frying the onboard audio in poorly designed mobos. I'm not suggesting that this is what happened here, but it is one of the many possibilities.

Do you have access to any other kind of sound card? PCI, USB, Firewire etc...

Try to install and use that as a test.

Otherwise, how does the device manager look? Is it alright in there?
My System SpecsSystem Spec
06 Oct 2009   #3

windows 7 ultimate x64
 
 

the device manager is good. everything SHOULD be working as far as that's concerned. i don't have another sound card, but i guess i could figure something out. the card worked after i switched it to the correct plug, so wouldn't it have just not worked then? plus, i'm sure it has to do with windows audio not starting.

thanks for the reply.
My System SpecsSystem Spec
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06 Oct 2009   #4

Windows 7 Ultimate
 
 

Hi,

I had a somewhat similar problem. But I fixed it by enabling Onboard Audio through BIOS. Have you tried that?
My System SpecsSystem Spec
06 Oct 2009   #5

Windows 7 Ult, Windows 8.1 Pro,
 
 

There is a Windows 7 specific Realtek driver for your Asus p5b delux motherboard here.

SoundMAX Audio Driver v6.10.x.6585 for Windows 7 32/64bit released July 31, 2009 WHQL
http://dlcdnet.asus.com/pub/ASUS/misc/audio/SoundMAXAD1988B_Audio_V610X6585_Win7.zip

There are many more Windows 7 specific drivers for your board here.
ASUSTeK Computer Inc.-Forum- Latest BIOS, Drivers and Utilities for P5B Deluxe [/WiFi-AP] Updated September 24, 2009
My System SpecsSystem Spec
06 Oct 2009   #6

Windows 7 Ultimate x86
 
 

Oh wow, this JUST happened to me moments ago, except on my Xonar D1.

Let's see if I can fix it. XD
My System SpecsSystem Spec
06 Oct 2009   #7

windows 7 ultimate x64
 
 

those are the drivers i have installed. those are the same drivers that worked just fine before they just desided to die on me, BUT they seem to be working perfectly as per the device manager. haven't tried the bios deal yet, karan. i'll try that, but i figure that they are on because they seemed to have been turned on before, and i don't know why they would be turned off now...
My System SpecsSystem Spec
06 Oct 2009   #8

7600.20510 x86
 
 

Don't bother with the BIOS. If it's in the device manager working or not, it means that it's definitely enabled in BIOS already.
My System SpecsSystem Spec
06 Oct 2009   #9

windows 7 ultimate x64
 
 

ya. ty. didn't think that was the problem.
My System SpecsSystem Spec
06 Oct 2009   #10

Windows 7 Ultimate x86
 
 

I did fix it.

By restarting.

I have no idea why that worked. O_o
My System SpecsSystem Spec
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 sigh. Windows Audio service won't start




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