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Windows 7: No sound from external speakers or headphones

25 Feb 2013   #1

Home Basic 64 bit
 
 
No sound from external speakers or headphones

hello everyone i desperately need help i had windows xp and formatted my laptop then installed windows 7 home basic but while i had perfectly audio system in previous windows now i can't hear anything when i plug in my speakers or headphones(tested on my phone they work with it) however my internal laptop speakers work nicely though i guess i messed up with some drivers not sure how i can sort this out please any ideas to fix this ?


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25 Feb 2013   #2

Windows 7 Professional 64 bit
 
 

Hello and welcome to the forums georgehagi.

It will 100% be a driver issue.

My suggestion is to go to Dell support website, search for your laptop and install any drivers you can find for audio, hopefully there will be some for windows 7.

Paul.
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25 Feb 2013   #3

Home Basic 64 bit
 
 

thanks but unfortunately in dell website there is no audio driver download i already checked it
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26 Feb 2013   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Where did you get the Windows 7 disc?
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28 Feb 2013   #5

windows 7 ultimate
 
 

try another os...
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 No sound from external speakers or headphones




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