| Windows 7: Onboard sound issue with new PC build |
26 Feb 2013
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| | Windows 7 Home Premium 64bit SP-1 18 posts |
Onboard sound issue with new PC build This weekend I built a PC reusing parts like the GPU, PSU, and HDD that were in my old HP pavilion but replaced everything else. I also kept all of my files and windows 7 installation using sysprep. Everything is fine except the audio (onboard) which has a weird problem with the volume. It seems the volume is inconsistent, and instead of a flatline volume for all sounds, quiet sounds are too quiet and loud sounds are deafening. This makes watching videos and playing games a pain because the sound is just not right, and constantly hurt my ears. I've tried the loudness equalization setting in windows but that didn't help much. I also tried the demo of a sound enhancing program called breakaway, and that almost fixes the problem but all sound lags and the full program is $30.00 so I don't think I'm going to use that. Is there a way to fix this problem or am I going to have to buy a sound card? | My System Specs |
| Computer type PC/Desktop System Manufacturer/Model Number Custom built OS Windows 7 Home Premium 64bit SP-1 CPU AMD Phenom II X4 965 Motherboard Gigabyte GA-970A-UD3 Memory 6.00 GB Dual-Channel DDR3 @ 671MHz Graphics Card AMD Radeon 6870 Monitor(s) Displays HP 2009 (1600x900@60Hz) Screen Resolution 1600x900 PSU Antec NEO ECO 520C 520W Case Cooler Master HAF 912 Hard Drives 1 TB Western Digital WDC WD10EADS-65M2B0 Browser Firefox Other Info ASUS Xonar DG sound card |
26 Feb 2013
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| | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit 3,769 posts Citrus Co, FL |
Did you install the Gigabyte supplied drivers, and specifically the sound driver. The motherboard vendor (in this case) drivers are the preferred. Non-Vendor driver drivers can not work or not work correctly.
I have a recent built system, using a Gigabyte motherboard, and after installing Win 7 I installed all the drivers from the Gigabyte supplied disc. Win 7 will install some drivers, some with be the latest and correct, some will be old drivers and some will be just generic drivers. Given that you used the Win 7 installation from the old PC I suspect the drivers are the problem. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
26 Feb 2013
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| | Windows 7 Home Premium 64bit SP-1 18 posts |
Yes, the motherboard is a Gigabyte GA-970A-UD3 and it came with a disk that contained many drivers including a VIA HD audio driver. The sound problem was the same before and after installing the audio driver and I couldn't find any settings in the VIA HD audio deck that remedied the problem. I even tried uninstalling the VIA HD driver and reinstalling it but that didn't seem change anything.
If it helps, before the hardware change and sysprep, the old pc was using a realtek audio driver. After I changed the hardware like the motherboard and CPU and used sysprep to keep my Windows 7 installation, the realtek audio dirver icon showed up in the 'uninstall programs' menu in the control panel and I double clicked on it and uninstalled it from there. Hopefully that completely removed all the realtek components but I'm not 100% sure if the realtek drivers are completely gone. I mean, it doesn't show up in the device manager under 'Sound, video and game controllers' so I assume it's gone but I'm still not completely sure.
Last edited by Twario; 26 Feb 2013 at 08:22 PM..
| My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom built OS Windows 7 Home Premium 64bit SP-1 CPU AMD Phenom II X4 965 Motherboard Gigabyte GA-970A-UD3 Memory 6.00 GB Dual-Channel DDR3 @ 671MHz Graphics Card AMD Radeon 6870 Monitor(s) Displays HP 2009 (1600x900@60Hz) Screen Resolution 1600x900 PSU Antec NEO ECO 520C 520W Case Cooler Master HAF 912 Hard Drives 1 TB Western Digital WDC WD10EADS-65M2B0 Browser Firefox Other Info ASUS Xonar DG sound card |
27 Feb 2013
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| | Windows 7 Home Premium 64 bit. SP-1 8,766 posts Northern Ohio |
Is your Windows install a OEM or Retail?
Please update your System Specs | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
Windows 7 Firewall |
27 Feb 2013
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| | Desk1 7 Home Prem / Desk2 7 Home Prem / Laptop 7 Pro all 64bit 6,543 posts |
Seeing the number of on board audio grief being posted lately I am just inclined to say get a sound card and use it.
I have Asus Xonar DG cards in my machines not expensive great GUI for what sound tastes you have and so easy to fit, and no time wasted mucking around with the on board drivers. ASUS - Multimedia- ASUS Xonar DG | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Own build (new) Desk1 / Toshiba L550 / Desk2 1st build OS Desk1 7 Home Prem / Desk2 7 Home Prem / Laptop 7 Pro all 64bit CPU Desk1 i5 3750K / Laptop i5 430m / Desk2 i5 2500 Motherboard Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ? Memory Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3 Graphics Card Desk 1& 2NVidia GTX 650 & Laptops on board Intel Sound Card Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop Monitor(s) Displays Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5" Screen Resolution 1920x1080 D1 & D2 Keyboard Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4 Mouse Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless PSU Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650 Case Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster Cooling Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ? Hard Drives Desk1 Samsung 120GB 830 SSD
Toshiba Crucial 120GB SSD
Desk2 Samsung 120GB 830 SSD Internet Speed ADSL2+ Other Info One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2011 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK |
27 Feb 2013
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| | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit 3,769 posts Citrus Co, FL |
Since you just transferred and reused the hard drive and didn't do a complete new install, no telling what does or doesn't work correctly. I would be inclined to suggest a complete clean install. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
27 Feb 2013
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| | Windows 7 Home Premium 64bit SP-1 18 posts |

Quote: Originally Posted by Layback Bear Is your Windows install a OEM or Retail?
Please update your System Specs Using a keyfinder, it does say OEM on it. I remeber someone saying sysprep causes you to lose all activation information, so maybe that's it? Also sorry about my lack of system specs, I was in a hurry last night, so I'll update it soon.
Also, I was thinking of doing a fresh install of windows but I don't really know how I would go about doing that. Doesn't it involve buying an expensive Windows 7 disk? If not what would I have to do? If all else fails, that sound card seems like a good option, and I didn't expect them to be that cheap. It's definitely a better option that that "sound enhancement" program.
Last edited by Twario; 27 Feb 2013 at 02:21 PM..
| My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom built OS Windows 7 Home Premium 64bit SP-1 CPU AMD Phenom II X4 965 Motherboard Gigabyte GA-970A-UD3 Memory 6.00 GB Dual-Channel DDR3 @ 671MHz Graphics Card AMD Radeon 6870 Monitor(s) Displays HP 2009 (1600x900@60Hz) Screen Resolution 1600x900 PSU Antec NEO ECO 520C 520W Case Cooler Master HAF 912 Hard Drives 1 TB Western Digital WDC WD10EADS-65M2B0 Browser Firefox Other Info ASUS Xonar DG sound card |
27 Feb 2013
|
| | Desk1 7 Home Prem / Desk2 7 Home Prem / Laptop 7 Pro all 64bit 6,543 posts |
Actually I think you will find Speccy will quote the activation code if you need it Speccy - Download | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Own build (new) Desk1 / Toshiba L550 / Desk2 1st build OS Desk1 7 Home Prem / Desk2 7 Home Prem / Laptop 7 Pro all 64bit CPU Desk1 i5 3750K / Laptop i5 430m / Desk2 i5 2500 Motherboard Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ? Memory Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3 Graphics Card Desk 1& 2NVidia GTX 650 & Laptops on board Intel Sound Card Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop Monitor(s) Displays Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5" Screen Resolution 1920x1080 D1 & D2 Keyboard Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4 Mouse Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless PSU Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650 Case Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster Cooling Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ? Hard Drives Desk1 Samsung 120GB 830 SSD
Toshiba Crucial 120GB SSD
Desk2 Samsung 120GB 830 SSD Internet Speed ADSL2+ Other Info One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2011 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK |
27 Feb 2013
|
| | Windows 7 Home Premium 64bit SP-1 18 posts |
So, should I do a clean install of windows, or buy a sound card? If I should do a clean install, will this: http://www.pcworld.com/article/24899..._the_disc.html work? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom built OS Windows 7 Home Premium 64bit SP-1 CPU AMD Phenom II X4 965 Motherboard Gigabyte GA-970A-UD3 Memory 6.00 GB Dual-Channel DDR3 @ 671MHz Graphics Card AMD Radeon 6870 Monitor(s) Displays HP 2009 (1600x900@60Hz) Screen Resolution 1600x900 PSU Antec NEO ECO 520C 520W Case Cooler Master HAF 912 Hard Drives 1 TB Western Digital WDC WD10EADS-65M2B0 Browser Firefox Other Info ASUS Xonar DG sound card |
27 Feb 2013
|
| | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit 3,769 posts Citrus Co, FL |
Here is the link to the Windows 7 iso download. You download the correct version (e.g. Windows 7 Home) and then create an iso DVD, and use the HP provided Windows 7 Product Key. Official Windows 7 SP1 ISO Image Downloads
I use the free Imgburn to burn iso discs. The Official ImgBurn Website | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad Onboard sound issue with new PC build problems? All times are GMT -5. The time now is 04:52 AM. | |