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Windows 7: sound off sometimes


17 Mar 2013   #1

win7 64 bit
 
 
sound off sometimes

Often the computer starts without sound or it looses sound. It gets resolved by restarting, sometimes it requires two restarts.
I updated the Dell sound drivers but it did not help. Any suggestions?


My System SpecsSystem Spec
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17 Mar 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

What is the model number of the Dell? I can't research anything without it.
My System SpecsSystem Spec
17 Mar 2013   #3

win7 64 bit
 
 

Inspiron 546
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17 Mar 2013   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Do you have the VIA integrated (on the motherboard) audio or the optional SoundBlaster?

If you have the SoundBlaster, make sure the Integrated audio is disabled in the BIOS (F2 Setup). If they are both enabled there can be conflicts and the problem you are having can happen.
My System SpecsSystem Spec
17 Mar 2013   #5

win7 64 bit
 
 

I do not have SoundBlaster
My System SpecsSystem Spec
18 Mar 2013   #6

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

When you start the PC, was it completely powered down, or was it Hibernated?

Also, what programs do you have in the startup, that uses audio, e.g. Skype or any media players?

Also, is THIS the driver you have installed? This is the latest version listed on the Dell downloads for your model and Win 7.
My System SpecsSystem Spec
18 Mar 2013   #7

win7 64 bit
 
 

It is completely powered down.
I have Skype automatically and I play Backgammonmasters.
Thanx for looking into it.
My System SpecsSystem Spec
18 Mar 2013   #8

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Disable Skype, so it doesn't start when you startup Windows and see if that makes a difference. If the Backgammonmasters starts at startup, disable it too.
My System SpecsSystem Spec
30 Mar 2013   #9

win7 64 bit
 
 

Sorry, ir did not help.
My System SpecsSystem Spec
30 Mar 2013   #10

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

There has to be something in the startup that is causing it. Look over what is in the startup (msconfig) and try temporarily disabling non essential items to see if it makes a difference.

Click on the Start orb and then enter msconfig in the search box.
My System SpecsSystem Spec
Reply

 sound off sometimes




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