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Windows 7: no audio output device installed

06 Apr 2013   #1

Windows Home Premium 64bit operating system
 
 
no audio output device installed

This is my wife's sony vaio, and she has had this problem with no sound on her laptop, when checking the volume control it says no audio output device installed. In device manager it says that she has Intel display audio. I need major help here please.


My System SpecsSystem Spec
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06 Apr 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

You will need to reinstall the Sony provided sound drivers, as a first step. Go to Sony and get the drivers for the exact model PC. The Intel display audio is for HDMI, and not the regular PC sound.

Has it ever worked?
My System SpecsSystem Spec
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 no audio output device installed




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