Subwoofer not working, driver/config issue


  1. Posts : 14
    Win 7 RTM
       #1

    Subwoofer not working, driver/config issue


    Hello.

    I just installed Win 7 and I have a 7.1 setup, but my subwoofer is not working. I'm pretty sure it's a driver/config issue, because all wiring is OK and it was working on XP some hours ago. I have an Audigy 2 ZS, but I also tried my onboard Realtek High Definition Audio, but the subwoofer does not work.

    Anyone experiencing that / any tips for me ?

    Thanks.

    ---

    Edit:

    So, anyone got the Audigy 2ZS to work yet? Please scroll down to see my message update below.
    Last edited by peterppc; 05 Nov 2009 at 16:35.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    peterppc said:
    Hello.

    I just installed Win 7 and I have a 7.1 setup, but my subwoofer is not working. I'm pretty sure it's a driver/config issue, because all wiring is OK and it was working on XP some hours ago. I have an Audigy 2 ZS, but I also tried my onboard Realtek High Definition Audio, but the subwoofer does not work.

    Anyone experiencing that / any tips for me ?

    Thanks.
    Pete

    You need to install the correct driver for the audigy. you can get it here Creative Sound Blaster Audigy 2/Audigy 2 ZS Driver (Windows 98SE/Me/2000/XP) - Free software downloads and software reviews - CNET Download.com its an XP driver and you might want to look for a newer one on creative


    Ken
      My Computer


  3. Posts : 14
    Win 7 RTM
    Thread Starter
       #3

    The thing is, I tried Creative's latest drivers for Win 7, I tried the beta drivers, I tried daniel_k's drivers and PAX drivers (these two are repackaged drivers with tweaks). I still can't get my subwoofer to work.
      My Computer


  4. Posts : 14
    Win 7 RTM
    Thread Starter
       #4

    Update:

    I just tried Daniel_k's audigy pack version 3.5 and it has "bass management" available.

    When I enable it, all my sattelites produce less bass, but the subwoofer still does not work. Also, when i'm on the speakers setup window and I click the subwoofer icon, I hear sound coming from the satellites, not the subwoofer.

    Anyone got the 2ZS to work?
      My Computer


  5. Posts : 1,031
    Windows 7 x64
       #5

    If you right click on the speaker icon, select playback devices, highlight speakers, and then configure, do you show 5.1? Testing the woofer gives no sound?

    If you click the properties button in the same window, make sure you are plugged into the right jack.
      My Computer


  6. Posts : 4
    Windows 7 Pro
       #6

    I have this exact same problem except that I"m using an Audigy 4 Pro. It's NOT a wiring issue since I was using WinXP not too long ago. And testing the woofer in the control panel outputs nothing no matter my settings.

    I dont get 5.1 sound

    While running Vista for a couple weeks I used your driver pack and it worked great…minus one issue. I have an analog 5.1 speaker system with an Audigy 4 Pro. Worked perfectly with XP. Surround works fine on Vista with this driver package but the subwoofer is outputting zippo. And, yes, I have set speakers to 5.1, enabled bass management wherever I could find it, set the crossover to 200Hz, and turned off CMSS and all effects. There’s no subwoofer output, not even in the control panels.

    So I recently upgraded to Windows 7 Pro and the sound is working exactly the same as it did with Vista. Can’t say I’m not surprised. Anyone else have the same situation…and a fix?

    I'll add that I also tried the official Creative driver packs. And when I play with the ATSurround DSP's settings I can change the settings for any of the shelf speakers but changing any of the bass/sub settings does absolutely nothing.
      My Computer


  7. Posts : 4
    Windows 7 Pro
       #7

    Not sure exactly what I did. I tried using digital output via SPDIF instead of analog output. While everything "worked" it was only because the external decoder was using Pro Logic thus the bass was weak and the surround so-so. After I switched back to analog the bass/sub was working with Foobar2000 and the ATSurround DSP. Huh. Still getting stereo with most stuff online, though. Guess I just need to find some software DSPs for IE/Media Player in order to upmix.
      My Computer


  8. Posts : 29
    Windows 7 Ultimate x64 (SP1)
       #8

    I actually had the same problem and the solution turned out to be quite simple. I have onboard integrated audio from Realtek (My MB model: GIGABYTE - Motherboard - Socket 1156 - GA-P55-UD5 (rev. 1.0)), latest drivers installed, and a 2.1 speaker configuration. In the Realtek configuration I only had the option of choosing 5.1 and then manually unticking the center speaker and back speakers, so essentially it's a 2.1 configuration under the 5.1 "label".

    Subwoofer would work fine in configuration tests, but wouldn't actually work when playing music/videos/games etc.

    Solution:
    Start -> Control Panel -> Hardware and Sound -> (Under "Sound" click...) Manage audio devices -> Select "Speakers" and then hit the "Properties" button on the bottom right side.

    A new window will open called "speaker properties", in there choose the "Dolby" tab and tick "Natural Bass".

    Click "OK", the window will close, and now Subwoofer will work properly in Win7 when playing music/games/movies etc.

    Good Luck! :)
    Last edited by quanzaboy; 16 Jan 2011 at 22:30. Reason: minor spelling fixes
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:01.
Find Us