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Windows 7: Sound (drivers?) crashing while gaming.

27 Apr 2013   #1
yk7

Windows 7 Home Premium 64bit
 
 
Sound (drivers?) crashing.

The sound completely shuts off and a popping/crackling sound starts playing once every 5 seconds. What normally fixes it is closing whatever application I have that sound is coming from or unplugging the usb sound card which I'm using and plugging it back in. What's strange is that iTunes and Audacity doesn't play at all (nothing happens when I press the play button) when the sound is broken.

Edited title and original post since I found out it's not a gaming only issue.

My System SpecsSystem Spec
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27 Apr 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

As the sound apparently works OK except with the game, it would suggest the game is causing the problem.
My System SpecsSystem Spec
27 Apr 2013   #3
yk7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
As the sound apparently works OK except with the game, it would suggest the game is causing the problem.
That's what I intended with the title? Sorry if I didn't make that clear enough.
My System SpecsSystem Spec
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27 Apr 2013   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Although you are having a sound problem, its really a gaming issue and not a "sound" problem (this forum section).
My System SpecsSystem Spec
27 Apr 2013   #5
yk7

Windows 7 Home Premium 64bit
 
 

It just happened again but while watching a Youtube video with no games open. Guess that aspect can be changed/
My System SpecsSystem Spec
27 Apr 2013   #6

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Now we are getting somewhere. Please fill in the "My System Specs" so we know what we are dealing with.
My System SpecsSystem Spec
27 Apr 2013   #7
yk7

Windows 7 Home Premium 64bit
 
 

Filled that out.
My System SpecsSystem Spec
27 Apr 2013   #8

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I have a similar motherboard. A GA-Z77X UD5H.

With multiple sound devices they can conflict and cause lots of problems. Also, you can only have one default audio playback device.

In addition, since you have a SoundBlaster PCI and a USB device, make sure the Integrated audio is disabled in the BIOS.

Only have ONE sound device installed, e.g. the PCI card sound card, disconnect the USB and see if you have the problem.

I'll be gone for a while, as I have a PC service call to make at a client's location, so I won't be able to answer right away, as I have been doing.
My System SpecsSystem Spec
27 Apr 2013   #9
yk7

Windows 7 Home Premium 64bit
 
 

How do I disable the integrated sound card in the BIOS? I already had them disabled via Device Manager.
My System SpecsSystem Spec
27 Apr 2013   #10
yk7

Windows 7 Home Premium 64bit
 
 

I figured out how to disable the onboard audio. I'll continue playing games/whatever it takes to try to force the problem to occur again.
My System SpecsSystem Spec
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 Sound (drivers?) crashing while gaming.





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