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Windows 7: Weird sound problems, Audigy 2 ZS.


12 Oct 2009   #1

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 
Weird sound problems, Audigy 2 ZS.

Hey guys again!

Hey again. I got the same problem again <.< no sound whatsoever. Could u tell me how to change to onboard sound? so it uses the onboard sound.. Please answer quickly.

I still seem to have this problem, no sound coming out of my computer.
I installed windows 7 build 7600 a while ago and i haven't had any luck
to get the sound to work on my computer. I was wondering, since after
i had no luck with windows 7, i tried Ubuntu. And the sound wasn't working
on Ubuntu either, that's the Ubuntu 9.04. The newest i suppose. So then
i found somewhere in the Ubuntu forums, that some guy removed his sound
card from the computer, restarted the computer and voila, the sound was
working properly. So i tried it out, and yes, it worked. After this, i tested Ubuntu
out, but it was kinda confusing for me, really irritating to use to be specific. After i had tested Ubuntu out, i figured, maybe this will work on the Windows 7
(To remove sound card from the computer) So i had to go all trough these steps
, cuz after i installed ubuntu, i didn't have an NTFS drive where i could install my Windows 7 again. So i downloaded the GParted, created an NTFS partition, and finally got to installing my Windows 7. It successfully installed the Win 7, but still i had no sound. Now, i am just wondering, if before, when i had my Windows 7, and i had the Sound Card (which is SB Audigy 2 ZS (WDM)) btw, if i installed the wrong drivers for it, i mean that can't be though, cuz i got them straight from the creative sound blaster sites, and i specifically located the one that would be suitable with Windows 7. So maybe when i installed the Driver, the driver didn't install correctly? Or maybe i just need to forget about my Sound Card, and somehow enable the Onboard audio?

Okay, even though u can check my PC's information by clicking my name, i'll display them here.

OS: Windows 7 Ultimate 32-bit (6.1, Build 7600)
Motherboard: Asus P5PL2
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs), ~3.2GHz
Memory: 1024MB RAM
Sound Card: SB Audigy 2 ZS (WDM)
Video Card: nVidia GeForce 9600 GT

I would really love if someone could help me with this problem i have been having with the cool-ass OS!

My System SpecsSystem Spec
.

12 Oct 2009   #2

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 

Hey, this weird thing happened to me. I went to Playback Devices, and plugged my headphones directly in to the Sound Card, and i ran a test on the SPDIF Out, and i actually had sound. So, i set my SPDIF as default device, even went to Youtube and opened a clip, and still i had sound. Then i plugged my monitor cable instead of the Headphones, and then the sound didn't work. So now i changed the headphones back, and the sound didn't work anymore.

Whats the problem here? :S
My System SpecsSystem Spec
13 Oct 2009   #3

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Try going to device mngr and uninstalling the driver. Then reboot and either let windows find and reinstall the driver or go to Sound Blaster - Purest Audio, Richest Sound select 7/13/09 audigy series driver 2.18.0011. Here is a link about uninstalling sound drivers. How to remove old sound drivers? to enable onboard sound that can usualy be done in your bios. I would also remove the sound card.
My System SpecsSystem Spec
.


13 Oct 2009   #4

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 

Thank you for ur reply, i will try this out when i get home.
I actually study in a school where we have intelligent teachers about sound devices and drivers etc.. my teacher actually said that i should just disable the onboard audio. I hope that will work, if not, i will try the thing u posted!

I will let you know if i get it working.
My System SpecsSystem Spec
13 Oct 2009   #5

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Once again an assumption has bite me. I had assumed you had already disabled the on board sound although I don't think this is where the problem arises from.
My System SpecsSystem Spec
13 Oct 2009   #6

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 

Okay, now i have disabled the on board sound, and i have uninstalled the drivers, and i downloaded the driver from the link u gave. I have downloaded that driver before, and installed it, and i assumed it installed correctly etc, but, this time i ran it trough "Troubleshoot Compatibility", and i tried varies of choices; Windows XP SP 2, Windows Vista, Windows Vista SP 1 and SP 2, but none of them actually detected a supported product, assuming my sound card, from my system. And i am amazed how it cant detect it, i mean it's not hard to push a sound card in the slot, and screw one bolt. I mean there's no wires etc.. and there is only one place where to put it so, a monkey could do it.

Any suggestions now? :s

Btw thanks a lot for taking the time to help me!
My System SpecsSystem Spec
13 Oct 2009   #7

Windows 7 ultimate 64 bit / XP Home sp3
 
 

OK lets try this, remove the sound card. Uninstall the drivers. Enable on board sound and see if windows will load the drivers for your on board sound. This way we know if you can get sound at all. If so then disable it in the bios replace the sound card reboot and see if windows recognizes the card and automatically installs the generic drivers as it did for me. You stated above you recently upgraded to 7600 So I have to ask where did you get the ISO and did you burn it at the slowest speed. But then also you said that you installed Ubuntu and had the same problem. When was the last time, with what Os did your sound card work? I'm trying to figure out if you have a bad ISO, or a bad sound card, or a bad PCI slot. Since it isn't even being recognized with 2 different OS. It would also to be nice to see a snip of your device mngr when the card is installed. How to use the snipping tool (if you don't already know) A Preferred Method of Uploading/Posting Screen Shots I know this is a lot of information but these are things I would try. TX Fabe
My System SpecsSystem Spec
13 Oct 2009   #8

Windows 7 Ult, Windows 8.1 Pro,
 
 

If you havn't cleared the cmos yet it might be a good time to do that. After that try doing this.


Attached Thumbnails
Weird sound problems, Audigy 2 ZS.-application-control-device.png  
My System SpecsSystem Spec
13 Oct 2009   #9

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 

Quote   Quote: Originally Posted by thefabe View Post
OK lets try this, remove the sound card. Uninstall the drivers. Enable on board sound and see if windows will load the drivers for your on board sound. This way we know if you can get sound at all. If so then disable it in the bios replace the sound card reboot and see if windows recognizes the card and automatically installs the generic drivers as it did for me. You stated above you recently upgraded to 7600 So I have to ask where did you get the ISO and did you burn it at the slowest speed. But then also you said that you installed Ubuntu and had the same problem. When was the last time, with what Os did your sound card work? I'm trying to figure out if you have a bad ISO, or a bad sound card, or a bad PCI slot. Since it isn't even being recognized with 2 different OS. It would also to be nice to see a snip of your device mngr when the card is installed. How to use the snipping tool (if you don't already know) A Preferred Method of Uploading/Posting Screen Shots I know this is a lot of information but these are things I would try. TX Fabe

Okay, i tried removing the sound card, uninstalled all the drivers, including on board. Restarted the computer, enabled on board sound from BIOS, logged in, and it apparently founded the drivers for the on board. But, no sound at all. Next i tried to uninstall everything again, disable the on board sound, put the sound card back in the computer again, restarted and yes, it found the sound card drivers and installed them.

I didn't upgrade to 7600. Everything worked in XP, although i am not even sure anymore if it used my on board or the sound card. I'm pretty sure it used my sound card though. Anyway, I downloaded it, burned on a DVD-R 4,7G CD with Nero. I burned it at the slowest i could choose, 4x speed.

And yes, i had the same problem with Ubuntu, although, in ubuntu, i had my sound card in, but i also had my on board enabled, even still i could hear the drums before the "Log In" when u start your computer.. after that, dead silence. So i removed the whole sound card from my computer and everything worked. The last time my sound card worked was with XP i guess.

Is it possible that where i am plugged now, is wrong? i mean, shouldn't i plug in to the green one? one of my friends actually said, that after he installed windows 7, that he had to plug in to the blue one lol, which is weird, since it is kinda not possible that sound would come out from it. Or maybe i in fact do have a bad PCI Slot.

Here's all the audio stuff.
Weird sound problems, Audigy 2 ZS.-desktop.png

Hope you can help me more :/ i would really like to figure where the problem lies. Thank you!


My System SpecsSystem Spec
13 Oct 2009   #10

Windows 7 Ultimate 32-bit (6.1, Build 7600)
 
 

Quote   Quote: Originally Posted by chev65 View Post
If you havn't cleared the cmos yet it might be a good time to do that. After that try doing this.
I am not sure what do you mean by clearing the cmos? i ain't a genius in these computer things ^^ just a basic user.
My System SpecsSystem Spec
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 Weird sound problems, Audigy 2 ZS.




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