No audio on Merriam Webster site

What browser are you using to visit the MW website/game?

Can you please post a screenshot of your computer's Volume Mixer?

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I prefer Firefox, but I've tried it with Internet Explorer and it doesn't work IE either. Screenshot attached.

IE8, IE9 or IE10?

Please test the Windows Media Player plugin here:
https://itascacc.ims.mnscu.edu/share...owserTest.html

Please complete your hardware specs:
System Info - See Your System Specs

I've updated my specs as much as I know. Internet explorer is version 9 but I rarely use IE. I mostly use Firefox. I downloaded IE version 10 but it caused problems with Windows Live Mail so I went back to version 9.

On the browser test page, the Windows media player test worked good with IE, and worked at a low level with Firefox. With Firefox, the video was strongly pixilated and the audio and general play were jittery but it still worked a little bit.

The Merriam Webster site doesn't work with either IE or Firefox.

Thanks for the specs. The test website is mainly for IE. The volume I needed to hear the test website is about the same that I needed to hear the MW Spell It game... so it is not that MW changed/lowered the volume (if that is even possible). The test page plays a video and the MW page plays an audio file... so the test is not perfect.

Have you tried resetting IE?

Success with IE. I reset IE to the default values and that fixed the trouble with IE. However, I reset Firefox to the default values (at least I think I did), but it's still broken with Firefox. Would you help with Firefox?

I don't much about Firefox plug-ins, add-ons and extensions.
Maybe apply any updates to the plug-ins.