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Windows 7: Audio Jack not working, but USB Audio is.


11 May 2013   #1

Windows 7 Home Premium x64
 
 
Audio Jack not working, but USB Audio is.

My self built computer recently had a change of motherboard, I now have a Asrock N68C-GS FX.

The front cases' and computers back audio jack are not working, I have tried numerous headphones and speakers.

However my USB headset works perfectly. My drivers are all up to date, I'm struggling to think a reason why it's not working.

Any help greatly appreciated.

Thanks, lee.

My System SpecsSystem Spec
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11 May 2013   #2

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

I would check your motherboards connectors, check your manual for audio connections
My System SpecsSystem Spec
11 May 2013   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you check the default in 'Playback Devices'. Maybe it needs to be changed.
My System SpecsSystem Spec
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11 May 2013   #4

Windows 7 Ultimate 64 bit
 
 

Do you have the front panel usb connectors connected to the mobo usb headers and that they are the right headers?

Are you sure you have all your mobo drivers installed, including the chipset driver?
My System SpecsSystem Spec
11 May 2013   #5

Windows 7 Home Premium x64
 
 

My motherboard is correctly set up, as I have had it checked of numerous people. When I click playback devices, neither jacks recognize any playback devices being installed, but when I plug my USB headset in it does.
My System SpecsSystem Spec
11 May 2013   #6

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

Filling out your specs using the link in my sig, and posting a screenshot of device manager will help us help you.
My System SpecsSystem Spec
12 May 2013   #7

Windows 7 Home Premium x64
 
 

Sorry for the late reply, I have updated my Specs.


Attached Images
 
My System SpecsSystem Spec
12 May 2013   #8

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

Can you right click high definition audio device and show the properties/driver tab
My System SpecsSystem Spec
12 May 2013   #9

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

If you are using the windows driver, I recommend you use the driver from asrock

Asrock Drivers

Audio Jack not working, but USB Audio is.-asrock-audio.png


My System SpecsSystem Spec
12 May 2013   #10

Windows 7 Home Premium x64
 
 

Here is the screen shot, I will download the driver now


Attached Images
 
My System SpecsSystem Spec
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 Audio Jack not working, but USB Audio is.




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