NO sound Windows 7 32-bit using Realtek HD audio

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  1. Posts : 10
    Windows 7 32 Bit
    Thread Starter
       #11

    OK, I have a couple of questions just to clarify things.
    What are you using to listen to the sound and where is it plugged in? headset, front panel also tried back panel
    Is the BIOS setting for HD Audio/AC97 set to match the case plug that's connected to that header? i don't know what's the right settings but I tried switching settings, but fails to hear any sound.
    In Control Panel > Sound, what is set as the default playback device? If you are using speakers or a headset you do not want it set to HDMI. its realtek hd audio.

    I purchased a USB sound card (adapter) which converts my phone jack to USB, windows installed a generic USB sound card adapter still the same issue the sound meter is going up and down but I still hear no sound.

    Tested the headset with my iPhone, its not busted cause I hear music.
      My Computer


  2. Posts : 10
    Windows 7 32 Bit
    Thread Starter
       #12

    Operating System
    Microsoft Windows 7 Ultimate 32-bit
    CPU
    Intel Core 2 Duo E4400 @ 2.00GHz 60 °C
    Conroe 65nm Technology
    RAM
    4.00GB Dual-Channel DDR2 @ 336MHz (5-5-5-15)
    Motherboard
    ASUSTeK Computer INC. P5KPL-AM SE (Socket 775) 47 °C
    Graphics
    SyncMaster (1280x1024@60Hz)
    1024MB GeForce 9400 GT (Undefined) 57 °C <-- what does undefined here means 0.0
    Hard Drives
    149GB SAMSUNG HD161HJ ATA Device (SATA) 37 °C
    Optical Drives
    HL-DT-ST DVD-RAM GSA-H55L ATA Device
    Audio
    USB Audio Device
    Last edited by mioemerchie; 15 Jun 2013 at 03:42. Reason: additional
      My Computer


  3. Posts : 4,466
    Windows 10 Education 64 bit
       #13

    In Control Panel > Sound, what is set as the default playback device?
      My Computer


  4. Posts : 10
    Windows 7 32 Bit
    Thread Starter
       #14

    for now its generic USB Audio Device, since I'm using the USB adapter. Still no sound, output only the green indicator going up and down while I play audio file or go to youtube.

    If I plugged directly to the ports, this system message comes up "The peripheral does not appear to be plugged in. Check the connection. Proceed to next step to finish." note* that my current BIOS setting is HD Audio.

    If I restart the PC and change BIOS settings to AC'97, the computer will be able detect the audio device but no sound output, only the green indicator having sound activity but none that I can hear.


    *** I installed the spyware removal and run system scan, it removed some adware and spyware but it didn't resolve the problem. And I didn't thought it would anyway xD
    Last edited by mioemerchie; 15 Jun 2013 at 06:22. Reason: more info
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #15

    Can I suggest an Asus Xonar D series sound card and just use normal jacks? the DG card is really inexpensive and has very good mixing and effects functions.
      My Computer


  6. Posts : 4,466
    Windows 10 Education 64 bit
       #16

    mioemerchie said:
    for now its generic USB Audio Device, since I'm using the USB adapter. Still no sound, output only the green indicator going up and down while I play audio file or go to youtube.

    If I plugged directly to the ports, this system message comes up "The peripheral does not appear to be plugged in. Check the connection. Proceed to next step to finish." note* that my current BIOS setting is HD Audio.

    If I restart the PC and change BIOS settings to AC'97, the computer will be able detect the audio device but no sound output, only the green indicator having sound activity but none that I can hear.


    *** I installed the spyware removal and run system scan, it removed some adware and spyware but it didn't resolve the problem. And I didn't thought it would anyway xD
    Like I said before, the BIOS setting has to match the plug on the front panel jacks cable. It sounds like it should be set to AC97 as it detects when in that setting. Double check to make sure your sound isn't set to "muted". The speaker icon in the task monitor down next to the clock should indicate this by a red circle with a red bar though it.
      My Computer


  7. Posts : 10
    Windows 7 32 Bit
    Thread Starter
       #17

    its not muted and yeah its on AC'97.. still no sound. :-( Jeez I am Windows 7 MS tech and awarded best tech for the quarter and I can't solve this ... I am a douche :'(
      My Computer


  8. Posts : 4,466
    Windows 10 Education 64 bit
       #18

    My guess, and it is only a guess, is that Magic Jack screwed something up even though you uninstalled it. If it was me I'd reinstall. The only other option that comes to mind is system restore.
      My Computer


  9. Posts : 10
    Windows 7 32 Bit
    Thread Starter
       #19

    As much as I want to reinstall, I don't have the option. I hate to patch 3 of my online games (2-3 years patch). Dreadful
      My Computer


  10. Posts : 10
    Windows 7 32 Bit
    Thread Starter
       #20

    BumP! Any bright ideas there....
      My Computer


 
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