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Windows 7: No headphone sound, Realtek driver problem.

26 Jul 2013   #1

Windows 7 Home Premium 64bit
No headphone sound, Realtek driver problem.

Hi all, this is my first post so I feel a bit of a fraud getting help from here, but it's driving me insane.

For a while now I've had the problem of no sound from my headphones. This is the situation and what I've tried:

- Sound comes from the headphones when using the standard Windows 7 driver that installs itself. However this is too quiet for me and not what I want.
- I update to the latest Realtek driver (2.71) from their website and sound stops coming from the headphones.
- Sound comes from the laptop speakers.
- I have done a clean install of Windows 7 but it didn't solve anything.
- Windows detects the headphones are plugged in (I get the alert that I've plugged something in the audio jack).
- The headphones work fine on other computers.
- The Realtek GUI also shows I have the headphones plugged in.
- I have always had the automatic detection unchecked on the Realtek manager.
- I have tried editing the registry as the pinned thread suggests but it has no effect.

My specs: Dell Inspiron N5030

Processor: Intel Pentium T4500 / 2.3 GHz ( Dual-Core )
Memory: 3GB
Hard Drive: 320.0 GB - Serial ATA-300 - 5400.0 rpm
OS: Microsoft Windows 7 Home Premium 64-bit Edition
Graphics Processor: Intel GMA 4500MHD Dynamic Video Memory Technology 5.0
Audio: High Definition Audio Device

Thanks for any help. This problem is seriously bugging me and is so frustrating.

My System SpecsSystem Spec

26 Jul 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

Since you have a Dell, the first thing to do is install the RealTek driver from Dell. Non-Dell drivers, even ones directly from RealTek, may not work or work correctly. I did support on the Dell forums for 10 years and using the Dell sound driver fixed a lot of problems.

Driver Details | Dell US
My System SpecsSystem Spec
26 Jul 2013   #3

Windows 7 Home Premium 64bit

How embarrassing. That has worked.

Thanks for the help!
My System SpecsSystem Spec

26 Jul 2013   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

No problem. Glad I could help and from experience knew what was needed.
My System SpecsSystem Spec

 No headphone sound, Realtek driver problem.

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