New
#1
Sound works through HDMI output but not internal speakers.
I've just received my Laptop back from repair and all seems to be well, I had my screen panel replaced, gpu replaced(from 570m to 670m), new hard drive and CPU fan. However the problem I seem to be having is that internal speakers are completely not working.
I can see that bolume bar in for my internal speakers is actually changing but there is no sound. My system is not muted (unless there's some secret button I'm missing out on) No matter what i try it seems that sound will not work through my internal speakers, I've plugged in my Razer headset(Kraken) that works with my other computer but is not even detected when plugged in the Audio jacks of my laptop(Doesnt even pick up the microphone) and this did work before I sent it out for repair. Sound only works through HDMI output into a TV/Monitor.
Now I'm not sure if this some software configuration that I have to do or something physical with the hardware but I would prefer to not have to send it back as it would take a month to get back to me and also the repair company states that if the problem is due to software then they will charge.
I assume it's a conflict that Realtek HD audio manager is having or something but none of my devices show up on the RealtekHD Audio Manager nor do I get a pop up when a device is detected(which is what normally would of happened)
System:
MSI GT780DX
I5 2430
GTX 670m
Win 7 64 bit
8gb Ram
Edit: After some more looking around, I really do believe that what I had thought earlier was causing the problem. I believe that the GTX 670m may be causing some sort of conflict, however earlier today I did do everything from reformatting to uninstalling and reinstalling Nvidia drivers and it didnt work) Seems like other people are also having similar problems. HDMI sound output works just fine, audio jacks not at all! New PC
Last edited by Leduskia; 29 Jul 2013 at 15:00.