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Windows 7: Computer randomly freezes with buzzing sound.

17 Aug 2013   #1

Windows 7 Home Premium 64bit
 
 
Computer randomly freezes with buzzing sound.

I don't know if this actually belongs here, so forgive me.


Since the past couple of months, my computer freezes at completely random times. However, at every instance it froze, there was always some kind of sound being played, and when it DOES freeze, a buzzing sound comes from the speakers. The buzzing sound's volume can be adjusted using the knobs on the speakers. I could be wrong on this since I haven't actually tested it out, but it appears that the volume of the buzzing seems to match whatever the sound clip was. For example, if I'm playing a really quiet sound clip, the buzzing is also quiet, and if it's a loud clip, the buzzing is louder.

After this happens, I just hold down the power button to turn it off, and then turn it back on again. When it turns back on, Windows is able to recognise that there was a problem and asks me if I want to boot in Safe Mode, which I haven't tried yet.

Most recently, however, the process was a little different. Instead of the computer suddenly and abruptly freezing, first, the sound stopped working. I thought it might have been the video I was watching, so I went to open another video to test it out... and then the computer froze (no buzzing sound from the speakers).


I originally had two audio drivers; Intel(R) Display Audio and Realtek High Definition Audio. When these problems first began, I turned off the Intel(R) Display Audio, hoping that the problems might have been caused by a conflict in the drivers or something, but evidently that didn't work. (My sound still works no matter which one is off, but obviously, having both off means no sound.) Right now, Intel is still off.


So far, I'd say the computer has frozen maybe four or five times now. What really freaked me out though was that it happened twice in the same day (today).


My System SpecsSystem Spec
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18 Aug 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

When a PC hangs up or "freezes" such as happening to yours, the sound can produce as low buzzing sound. It is not a sign there is a problem with the sound. There is some other problem, not really associated with sound.

Did Gateway provide any hardware diagnostics? and if they did run them to see if anything shows up.
My System SpecsSystem Spec
18 Aug 2013   #3

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
When a PC hangs up or "freezes" such as happening to yours, the sound can produce as low buzzing sound. It is not a sign there is a problem with the sound. There is some other problem, not really associated with sound.

Did Gateway provide any hardware diagnostics? and if they did run them to see if anything shows up.
Alright. I guess it's too late to move the thread though, so... yeah.

Gateway didn't provide any hardware diagnostics on this computer. Are there any free ones I can try out?
My System SpecsSystem Spec
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19 Aug 2013   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I'm not sure about free diagnostics. Repost in the BSOD section, for more help.
BSOD Help and Support - Windows 7 Help Forums
My System SpecsSystem Spec
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 Computer randomly freezes with buzzing sound.




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