Good Day to all of you.
I am a new here and was trying to search for may problem which could not find the related issue.
I tried to change the default playback on my laptop but the option "set default" is disabled and could not be changed. Hence, please help how could have it enable, I have attached the screen shot for reference.
Win 7 x64 bit system
Dell latitude E6430 i7
appreciated your advise and help.
The first thing I notice is you appear to have the generic Windows installed HD Audio Codec sound driver instead of the correct sound driver from Dell (and it appears twice).
Install the correct Dell supplied sound driver (and uninstall the HD Audio codec drivers) and see if that fixes the problem. On Dell's (I used to do Dell support) we have found that non-Dell drivers in many cases either do not work or do not work correctly.
Here is the link to the Dell IDT driver for your specific model: Click Me
thank you so much fireberd, now I can set default sound device.
once again appreciated your quick solution.
Hi shiftALTdelete,
Its great to hear that you were able to resolve this issue by updating the correct drivers. However, for future please ensure that you have all the drivers updated for your system.
Please check this link for the list of drivers available for your system:
Drivers
If you have any further queries, please feel free to contact us.
thank you so much Brother Sandeep. link is very useful and helpful.
Hello
With newly installed driver, I was able to change default sound device, however, setting my Bluetooth hands free headset as default is having a problem. Similar to my first issue, the default option is greyish which is disable. I don't think I have problem with pairing since I have done the same process with my Lenovo T400, very easy with no issue.
Could you please assists me how to have my Bluetooth headset default sound device enable.
thank you and advance.
Hi shiftALTdelete,
Make sure that your Bluetooth device is connected to the system and working fine. Once you are getting output from the Bluetooth device open the sound properties and then select Bluetooth device as default sound output device.
If while connected it it still grayed out then make sure you update the audio drivers using the drivers page shared above.
Keep us posted with the results so we can advise you further.
Hi Sandeep,
my Bluetooth device is not connecting, I have tried to connect but nothing happens, that is why I was confused which one having a problem, my sound device driver in Dell Latitude or my BBT903+. In my Lenovo T400 however, seem everything is working fine and have no issue at all. similar OS Win 7 x64 that is.
thanks men
Hi shiftALTdelete,
Thanks for your reply. Please let me know what happens when you try to pair your Bluetooth headphone.
Also, let us know which bluetooth or network card is installed on the system.
Kindly update your system specs here by following this.
Keep us posted with the results so we can advise you further.
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