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Windows 7: sound problem


16 Sep 2013   #1

Windows 7 Home Premium 64bit.
 
 
sound problem

When I play a game, any game and a some one is talking to me I have to turn my character to the side so I can hear them, if I am facing them the sound is very low, any ideas?

My System SpecsSystem Spec
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16 Sep 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello vet I suppose the obvious question is this a new thing out of the blue or a gradual change? Plus have you updated all the drivers for the sound and that card?

My other thought would be perhaps the software for the game has got corrupted. I am assuming you have done some malware scans?? If not try these


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download from bleeping computer
My System SpecsSystem Spec
16 Sep 2013   #3

Windows 7 Home Premium 64bit.
 
 

This has been happening for awhile. Drivers are updated and this in not the only game I have this problem with.
My System SpecsSystem Spec
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17 Sep 2013   #4

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Ok mate in addition to a sfc and a chkdsk I would do those scans which do not take long at least it rules out some possible malware crap.

SFC /SCANNOW Command - System File Checker

Disk Check

I don't know if you have but have you tried reseating the card and RAM sticks too - anything is possible.
My System SpecsSystem Spec
17 Sep 2013   #5

Windows 7 Home Premium 64bit.
 
 

OK I tried those and didn't find anything?
My System SpecsSystem Spec
17 Sep 2013   #6

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

You have to turn your in game character to the side to hear someone talking to you?

What game are you talking about, that was unusual description of a problem.

This is actual voice chat in the game?

You checked sound settings, like right click the volume control in the notification area and select playback devices? Select yours then properties, then check all the tabs?

What does Device Manager indicate is your sound device?
My System SpecsSystem Spec
17 Sep 2013   #7

Windows 7 Home Premium 64bit.
 
 

Right now I am playing borderlands but this is not the only game this happens with so I would think it is not the game itself. When I say talking I don' mean chat, talking to a caracter from the game like telling me what my next task is.
The device manager shows
Speakers SBAudigy default device and checked
Also shows digital audio interface SB Audigy ready but no check mark
My System SpecsSystem Spec
17 Sep 2013   #8

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Ok vet mate how about the driver for the card maybe it needs updating Drivers | GeForce as the system itself has checked out ok.
My System SpecsSystem Spec
17 Sep 2013   #9

Windows 7 Home Premium 64bit.
 
 

the drivers were just updated about a week ago. here is a video to show what happens you can hear as I turn the voice gets louder, hope the video works. tried to upload video but it won't let me, it is mp4
My System SpecsSystem Spec
17 Sep 2013   #10

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hmm I don't see why it should be anything to do with the speakers to be honest they just relay what is sent to them. Maybe this is a software problem?
My System SpecsSystem Spec
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