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Windows 7: Sound only coming out of one speaker, comes out of both headphones

25 Sep 2013   #1

Windows 7 Home Premium 64-Bit
 
 
Sound only coming out of one speaker, comes out of both headphones

Hi everyone,
Sound is only coming out of my left speaker, the secondary speaker (the one without hte volume button, headphone slots etc.) Wiggling the cable used to make it work again but now it just doesn't work at all it seems. Is there anything I can do about it?
My speakers are Logitech Z323

My System SpecsSystem Spec
.

25 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Try making and un-making the connection and even a little blast of compressed air to try cleaning the receptacle. Does the other channel come on when you wiggle the plug?
My System SpecsSystem Spec
25 Sep 2013   #3

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
Try making and un-making the connection and even a little blast of compressed air to try cleaning the receptacle. Does the other channel come on when you wiggle the plug?
Which end of the connection should I do this to?
Wiggling the cable does nothing anymore.
My System SpecsSystem Spec
.


25 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Then you can also check the cable buy squeezing and flexing it from the IO panel back to the speaker and see if maybe a kink has broken the cable. If nothing then likely it's with the IO receptacle and not an easy fix, then your best move would be to add a cheap sound card like this:

ASUS Xonar DGX Gaming Audio Card - Newegg.com

Or this?

http://www.newegg.com/Product/Produc...82E16829102046

Just an example as I understand you're in the UK !
My System SpecsSystem Spec
25 Sep 2013   #5

Windows 7 Home Premium 64-bit
 
 

On the rear of the sub-woofer, the connections are all labeled. The right speaker has a nine pin connector plug. Is this the one giving you trouble?

http://www.logitech.com/repository/1.../27252.1.0.pdf

Amazon.com : Logitech Speaker System Z323 with Subwoofer : Computer Speakers : Electronics
My System SpecsSystem Spec
25 Sep 2013   #6

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by johnsmith45jock View Post
On the rear of the sub-woofer, the connections are all labeled. The right speaker has a nine pin connector plug. Is this the one giving you trouble?

http://www.logitech.com/repository/1.../27252.1.0.pdf

Amazon.com : Logitech Speaker System Z323 with Subwoofer : Computer Speakers : Electronics
Yes, that's the plug that's giving me issues
My System SpecsSystem Spec
25 Sep 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

It's a din plug and only plugs in one way. Have you cleaned all those pins and made and un-made that connector?
My System SpecsSystem Spec
27 Sep 2013   #8

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
It's a din plug and only plugs in one way. Have you cleaned all those pins and made and un-made that connector?
Yes, it hasn't made any difference, not even the crackly noise that happens when you sometimes move the cables comes out of the other speaker
My System SpecsSystem Spec
27 Sep 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Well I guess the good news is it isn't the connection at the IO panel. Do you have a friends or another speaker system to just double check that the connector at the IO isn't the culprit? If that works then you know the issue is down stream, in fact use your headphones and plug them in the rear and that will tell you what you need to know. If good then really with these speaker systems they're more throw away then repair but if you feel bold you would really have nothing to lose just opening the bass unit up and having a look around. Just remember 75% of the time it's the wires or connectors.
My System SpecsSystem Spec
28 Sep 2013   #10

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
Well I guess the good news is it isn't the connection at the IO panel. Do you have a friends or another speaker system to just double check that the connector at the IO isn't the culprit? If that works then you know the issue is down stream, in fact use your headphones and plug them in the rear and that will tell you what you need to know. If good then really with these speaker systems they're more throw away then repair but if you feel bold you would really have nothing to lose just opening the bass unit up and having a look around. Just remember 75% of the time it's the wires or connectors.
I plugged in my headphones to the IO panel and sound comes out both ears then, so I guess it just must be the speakers.
Sounds like a hardware issue then, right? I guess I will just have to buy new ones Thanks for all your help. If opening up the speakers and having a fiddle brings anything new to the table I'll post and then mark as solved, if I can't find any issue then this will be my last
Thanks again
My System SpecsSystem Spec
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 Sound only coming out of one speaker, comes out of both headphones




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